Lead Business Intelligence Specialist (Data Analytics & Insights)

Data & Functions Technology Delivery exists to provide a broad range of data products to colleagues across the Society. We require a Lead Business Intelligence Specialist to help develop and deliver reconciliation and assurance across critical processes, as part of that team. You will join a community of analytical practitioners whose collective role is to enhance value through data and helping colleagues across the Society to unlock value by utilising your expert capability and skills.

From a task perspective, you will be working in one of our Insight and Analytics teams, focussing on delivering shared outcomes that you have helped to prioritise, bringing your insight development skills as part of a multi-skilled team. We are happy to consider flexible working approaches to help you perform at your best. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office.

What you'll be doing:

• Working on data from across the Society, focussing on delivering insights and user stories, bringing your analysis outputs to life with sound recommendations for action as part of a multi-skilled team.
• Identifying opportunities to deliver ‘more’, where you may be working alongside others or on individual assignments and take ownership for ensuring things are done correctly.
• Applying your skills to supporting proposition development, unlocking insights to support Channel developments, or supporting resolution of Member operational incidents with auditable well controlled data.
• Providing coaching and mentoring to colleagues and investing time in growing collective capability in the Society through your core area of expertise.

About you:

• Have recent experience within an analytical role within a reconciliation, data management or data insight environment, with demonstratable programming experience using SAS / Teradata / SQL.
• Have an ability to provide highly effective subject matter expertise to both internal and external stakeholders.
• Have recent experience translating technical detail into clear and concise messaging.
• Be proactive, self-sufficient and innovative with the ability to work in collaboration with a small number of analysts to deliver shared outcomes.
• Be good at building relationships across all levels.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind.
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand.
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development.
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you'll get:

• A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%.
• Up to 2 days of paid volunteering a year.
• Life assurance worth 8x your salary.
• A great selection of additional benefits through our salary sacrifice scheme.
• Wellhub – Access to a range of free and paid options for health and wellness.
• Access to an annual performance related bonus.
• Access to training to help you develop and progress your career.
• 25 days holiday, pro rata.