Infrastructure Design Lead

The banking services that Nationwide provides are unrivalled. We’re on a journey to provide the best banking services for the UK, and as part of this, we are simplifying our systems and streamlining the apps and services our members and colleagues use. In this role, you will be responsible for the technical designs and infrastructure set-up of automation projects. You will be responsible for technical design, delivery of design documents, and helping development teams with end-to-end design queries.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be up to 4 times a month in either Swindon or London.

What you’ll be doing:

• You will need to understand business requirements, oversee technical designs and ensure the appropriate technology and tools are used to automate business processes.
• You will be expected to oversee multiple projects/workstreams at a time, working closely with engineers, data analysts, business analysts and test managers to track projects on a day-to-day basis.
• You will need to ensure you have the right resources within your team to deliver technical solutions at speed and high standards.

About you:

• Experience in creating end-to-end technical designs.
• Experience in cloud technologies (AWS/Azure), MS Power Platform or/and Pega Platform.
• Experience in reviewing technical designs and ensuring guard rails are followed as expected.
• Experience leading other designers and junior engineers in the team.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind.
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand.
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development.
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get:

• A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%.
• Up to 2 days of paid volunteering a year.
• Life assurance worth 8x your salary.
• A great selection of additional benefits through our salary sacrifice scheme.
• Wellhub – Access to a range of free and paid options for health and wellness.
• Access to an annual performance related bonus.
• Access to training to help you develop and progress your career.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

What to do next:

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.