Senior Money Laundering Liaison Officer in Glasgow

We have an exciting opportunity for a Senior Money Laundering Liaison Officer to join our 1st Line Financial Crime team. This is a varied and influential role for an enthusiastic and motivated professional who enjoys acting as a subject matter expert while supporting the management team and colleagues responsible for delivering key AML (Anti-Money Laundering) work streams across the business. You will play a central role in delivering core department objectives, using your strong knowledge of corporate and commercial banking, SME products, and non‑personal customers.

The role spans a broad product and policy landscape, and requires deep expertise in financial crime risk, sanctions, PEPs (Politically Exposed People), and customer risk assessments. You will work autonomously, prioritising workloads effectively, quality checking work with a high level of attention to detail and providing clear guidance and coaching to support high standards and consistent outcomes. With excellent communication and influencing skills, you will work confidently with senior stakeholders and colleagues across multiple business areas. You will also contribute to ad hoc tasks and project work, helping to strengthen the Society’s wider financial crime agenda.

A strong background in financial crime, particularly within non‑personal or business customers, is essential, alongside relevant AML qualifications or a willingness to work towards them, underpinned by robust regulatory and product knowledge. We are happy to consider flexible working approaches to help you perform at your best. The working hours (per week) for this role can be between 28 and 35 hours. This is a 12-month secondment opportunity. At Nationwide, we offer hybrid working wherever possible.

More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job, you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our sites. This is anticipated to be once a year in Gosforth or Glasgow.

If your application is successful, your hiring manager will provide further details on how this works. Virgin Money is now part of Nationwide. Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years. You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

Responsibilities

In this role, you will be the day-to-day first point of contact for the team, supporting both management and colleagues with the interpretation and application of Financial Crime regulation and policy. You will work closely with key partners across the business, including 1st Line Advisory, the Financial Crime Hub and 2nd Line Risk, providing clear, practical guidance to ensure processes and procedures are delivered in a compliant and consistent manner.

Acting as a subject matter expert, you will provide advice and oversight on change initiatives, representing the department on Virgin Money change programmes. This will include assessing financial crime impacts, ensuring regulatory requirements are fully understood and in scope, and working collaboratively with business areas to update Risk and Control Self Assessments. Your deep expertise in financial crime requirements, alongside a strong awareness of industry tools and best practice, will be key to shaping robust and effective outcomes.

You will help ensure that operational practices remain fully aligned to policy, regulatory expectations and industry standards, while also driving continuous improvement and a capability uplift across the function. This includes supporting and implementing change, regularly testing controls and contingency arrangements, and assisting management with maintaining a strong risk control environment by identifying issues early and escalating risks appropriately.

About you

As a minimum, you will bring the following experience and capabilities:

• Strong Financial Crime expertise, with demonstrable experience across sanctions, PEPs and Customer Risk Assessments, and a solid understanding of how these risks apply across business banking environments.
• Proven experience working with corporate and business customers, including hands-on involvement in customer risk assessments and a strong appreciation of corporate and SME products and structures.
• Technical competence in financial crime systems and tools, particularly those supporting AML, sanctions screening, and client and payment monitoring, with the ability to use data and system outputs effectively to inform decision-making.
• Excellent analytical and critical thinking skills, with a keen eye for detail and the ability to assess complex information, draw clear conclusions or recommendations, and communicate findings confidently and succinctly in the context of broader business and risk considerations.
• A relevant Financial Crime qualification, such as the ICA Certificate in Anti-Money Laundering, or a clear commitment to working towards an equivalent or higher-level qualification to further underpin your technical and regulatory knowledge.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind.
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand.
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development.
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

Qualifications

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata.
• Access to private medical insurance.
• A highly competitive pension to help you build a strong foundation for retirement.
• Access to an annual performance-related bonus.
• Training and development to help you progress your career.
• A great selection of additional benefits through our salary sacrifice scheme.
• Life assurance to provide peace of mind for you and your loved ones in the event of your death.
• Wellhub – access to a range of free and paid options for health and wellness.
• Up to 2 days of paid volunteering a year.

Banking – but fairer, more rewarding, and for the good of society. We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. The hiring manager for this role is David Dutta Knight, and the main recruitment contact is Lorraine Ifil.