Risk & Control Manager - Business Banking in Glasgow

We’re offering an exciting opportunity for an experienced Risk & Control Manager to join the Business Banking Business Controls team, an influential function at the heart of managing our risk profile and supporting safe, sustainable growth. You’ll partner closely with Business Banking teams to ensure risks are understood, owned, and effectively managed across the end-to-end customer and product lifecycle, providing exposure to some of the organisation’s most critical activities. In this role, you’ll play a pivotal part in shaping and continuously enhancing the risk profile across a complex and evolving business landscape.

You’ll be accountable for leading insight-driven risk and control activity, working in close partnership with senior stakeholders to identify, assess, and mitigate risks, while enabling commercially sound, risk-informed decision making. Leading a team of skilled professionals, you’ll oversee the ongoing management of risk across key Business Banking processes, products, and themes. Your expertise, judgement, and strong risk mindset will be critical in proactively identifying emerging risks, influencing strategic priorities, and driving improvements that strengthen both the control environment and overall business outcomes.

At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our London or Northampton office. If you are aligned to our Glasgow hub (as this is your nearest location), there will be a need to regularly connect with colleagues for collaboration events. This is anticipated to be weekly in Glasgow.

The Risk & Control Manager is responsible for leading a team of Risk & Control Specialists to manage the risk profile across Business Banking, ensuring a clear understanding of key risks, drivers, and control effectiveness. The role focuses on embedding strong risk management practices across the business, working in partnership with stakeholders to ensure risks are effectively identified, assessed, and mitigated. You will provide ongoing oversight and challenge across core business processes, supporting the business to make informed, balanced decisions that align risk and commercial priorities.

This includes identifying emerging risks, driving root cause analysis, and ensuring that actions deliver sustainable improvements. A core aspect of the role is partnering with senior leaders to influence risk ownership, strengthen governance, and ensure that risk considerations are embedded into decision making, change initiatives, and product development. You will also assess the impact of regulatory, product, system, and organisational changes on the risk profile, ensuring the business adapts effectively and continues to operate within appetite.

For this role, you will have/be:

• Significant experience in risk, controls or audit within a regulated financial services environment
• Excellent understanding of risk management frameworks and control environments within Business Banking
• Proven ability to manage and shape risk profiles across complex business areas including identifying emerging risks and driving remediation
• Confident interpreting and applying risk policies and governance frameworks to support business decision making
• A proactive, commercially aware mindset, with the ability to balance risk management and business outcomes
• Excellent communication and influencing skills, with a strong track record of partnering with and challenging senior stakeholders
• Comfortable working across multiple risk themes (e.g. operational risk, regulatory risk, conduct risk, financial crime)
• Exceptional experience of Governance and Reporting at a Senior Management level
• Demonstrable experience of coaching and/or people management

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get include:

• 25 days holiday, pro rata
• Access to private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.