At a Glance
- Tasks: Build relationships with local businesses and support their growth through tailored banking solutions.
- Company: Join Nationwide, a purpose-driven mutual bank focused on community and customer needs.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a competitive pension plan.
- Other info: Dynamic role with opportunities for training and professional development.
- Why this job: Make a meaningful impact in your community while developing your career in business banking.
- Qualifications: Experience in customer service and strong communication skills are essential.
The predicted salary is between 30150 - 36850 £ per year.
As a Local Business Manager, you’ll be the local face of Nationwide’s Business Banking proposition. By building trusted relationships and delivering great customer experiences, you’ll play an important role in supporting local businesses and communities to thrive.
Working across a defined branch and local market area, you’ll develop connections with business customers, introducers and community networks to identify and progress new business opportunities.
This role is a permanent position, working full-time, 35 hours per week, Monday to Saturday.
The extras you’ll get include:
- 25 days holiday, pro rata
- Private medical insurance
- A highly competitive pension
- Access to an annual performance-related bonus
- Training and development to help you progress your career
- A great selection of additional benefits through our salary sacrifice scheme
- Life assurance
- Wellhub – access to a range of free and paid options for health and wellness
- Up to 2 days of paid volunteering a year
At Nationwide, we challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first.
If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.
What you’ll be doing:
- You’ll support customers throughout their relationship with Nationwide, from onboarding and everyday servicing to more complex needs, owning the customer journey to ensure good outcomes.
- You’ll talk to customers about finance where it could help their business and develop the knowledge and confidence to make lending decisions within your delegated authority.
- You’ll also help branch colleagues build their Business Banking knowledge and confidence.
About you:
- Experience delivering excellent customer outcomes in a customer-focused role within a regulated environment.
- Proven ability to build trusted relationships and understand customer needs.
- Excellent communication and influencing skills.
- Good judgement and decision-making skills.
- A willingness to learn and develop Business Banking knowledge and capability.
Our customer first behaviours put customers and members at the heart of how we work together:
- Feel what customers feel
- Say it straight
- Push for better
- Get it done
You can strengthen your application by showing how our customer first behaviours resonate with you.
Branch Business Manager employer: Nationwide Building Society
At Nationwide, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and development. With flexible working options, competitive benefits including private medical insurance and a strong pension plan, and a commitment to recognising and celebrating achievements, we empower our team members to thrive both personally and professionally. Our Glasgow office fosters collaboration and innovation, making it an ideal environment for those looking to make a meaningful impact in the financial services sector.
Contact Details:
Nationwide Building Society Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Branch Business Manager
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Nationwide Building Society. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Branch Business Manager
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Nationwide Building Society.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Nationwide Building Society's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Nationwide Building Society
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Nationwide Building Society.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Nationwide Building Society will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Nationwide Building Society employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
