At a Glance
- Tasks: Manage Dynamics 365 Business Central and enhance system integrations for a leading HVAC contractor.
- Company: Employee-owned HVAC contractor with a focus on innovative projects and employee growth.
- Benefits: Hybrid work, Microsoft certification support, and opportunities for career advancement.
- Other info: Be part of a newly created role with potential for leadership as the company expands.
- Why this job: Join a dynamic team and shape the future of business systems in a growing company.
- Qualifications: 3-5 years experience with Dynamics 365 and strong IT support skills.
The predicted salary is between 51750 - 63250 £ per year.
Nationwide Air Conditioning is an employee-owned HVAC contractor delivering turnkey retrofit and design-and-build projects from £50k to £3m, often in live, occupied buildings.
Responsibilities
- Business Central and Integrations
- Act as system owner for Dynamics 365 Business Central across finance, projects, service, and purchasing
- Manage user setup, permission sets, and approval workflows, including quote and purchase approval limits
- Monitor and recover job queues, including defect processing and contract and PPM job generation
- Maintain and improve the Business Central and Solarvista interface, including defect records and job creation
- Build and document APIs, app registrations, and OData endpoints for other systems and for AI development
- Manage extensions such as Continia, the Microsoft release cycle, and sandbox testing before production release
- Define requirements, test, and accept any development carried out by an external partner
- Maintain dimensions, master data, role centres, and Power BI reporting
- Microsoft 365, Azure, and IT Support
- Administer the Microsoft 365 tenant: Entra ID, Exchange Online, Share Point, Teams, One Drive, and Intune
- Administer Azure subscriptions and cost management, and manage Microsoft licensing across the estate
- Set up and decommission users end to end, including accounts, licences, mailboxes, and Business Central profiles
- Provide first and second line support, setup and issue devices, and maintain the IT asset register
- Build Power Platform automations where they remove manual administrative effort
- Manage the remaining IT and Business Central supplier relationships
- Security and Continuity
- Own Cyber Essentials certification and the technical controls behind the company cyber insurance
- Act as first responder for suspected security incidents, escalating to the specialist supplier for remediation
- Own backup, restore testing, and disaster recovery for Microsoft workloads and business data
- Govern API and application permissions, so elevated access is granted only on a reviewed and recorded basis
- First Three Months
Both incumbent suppliers remain engaged during a three month handover.
- Month 1: document the estate, take over user administration, licensing, and first line support, and establish a single record of IT and systems requests
- Month 2: take over Business Central administration and the Solarvista interface, test backup and restore, and establish the change and release process
- Month 3: hold routine operations independently, agree a forward development plan, and agree revised supplier terms
Essential Experience and Skills
- 3 to 5 years with Dynamics 365 Business Central in an administration, support, or consulting role
- Configuration experience across at least two modules, and practical experience of user setup, permission sets, approval workflows, and job queues
- System integration experience: REST APIs, OData, JSON, and OAuth 2.0
- Microsoft 365 administration, including Entra ID, Exchange Online, Share Point, and Intune
- Working knowledge of Azure, including subscriptions, app registrations, and cost management
- Hands-on IT support: user setup, device builds, and fault diagnosis
- Comfortable as the only person in the function, clear about when to elevate, and willing to hold suppliers to account
- Documents work properly rather than holding knowledge personally
- Right to work in the UK
- AL development for Business Central extensions
- Experience with Continia or a comparable document capture add-on
- Experience integrating a field service or job management platform with an ERP
- Power Platform: Power Automate, Power Apps, and Power BI
- Cyber Essentials experience, and working knowledge of firewalls and network fault diagnosis
- Microsoft certifications such as MB-800, AZ-104, or MS-102
- Experience in construction, building services, M&E, or another field service business
- Location and Development
Hybrid, based at Edenbridge or London, with occasional travel between the two.
Remote working can be discussed, on the understanding that device builds and hands‑on support need regular presence where staff are based.
This is a newly created role and the person appointed will define how it operates.
We support Microsoft certification and relevant training, and as the company grows towards £30 million turnover by 2030 there is scope to develop into a broader systems lead position.
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Business Systems Engineer employer: Nationwide Air Conditioning Limited
Nationwide Air Conditioning Limited is an excellent employer, offering a dynamic work environment where mobile HVAC Engineers can thrive. With a strong focus on employee growth and development, the company provides ongoing training and support, ensuring that team members are equipped with the latest skills in the HVAC industry. Located in Manchester, employees benefit from a vibrant city atmosphere while working for a company that prioritises safety and compliance in all operations.
Contact Details:
Nationwide Air Conditioning Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Systems Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Nationwide Air Conditioning Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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✨Direct Apply to Nationwide Air Conditioning Limited
Let's not forget to apply directly through the Nationwide Air Conditioning Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Business Systems Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Nationwide Air Conditioning Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Nationwide Air Conditioning Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
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How to prepare for a job interview at Nationwide Air Conditioning Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
