Senior Domestic Abuse Officer in Swindon

Job Category: Social Care Non-Qualified

Job location: Civic Campus, Euclid Street, Swindon, SN1 2JG, Swindon Borough Council

Hours per week: 37

Start date: Immediate start

Salary: £34.33 per hour

Purpose of the Job

Manage, lead and develop a group of operational domestic violence workers in delivering probation services in accordance with the needs of the Swindon Children’s Safeguarding Team, relevant policies, standards and objectives; develop and manage partnerships to enhance service delivery; liaise with and represent the Service to other agencies and organisations.

Main Duties and Responsibilities

• Manage activities
  • Manage and maintain programmes or other activities to meet Swindon Children’s safeguarding team requirements and the relevant requirements and performance targets in relation to service users.
  • Manage change in organisational activities.
  • Work closely with social services team and area managers to contribute to the annual team plan in conjunction with co‑managers and in line with the key performance requirements.
  • Contribute to the establishment of strategies and procedures to guide the work of your team.
  • Contribute to the evaluation and improvement of performance in the organisation as a whole to ensure that performance targets are met.
  • Contribute to and support the organisation’s commitment to staff development.
  • Liaise with key stakeholders (internal/external) to achieve objectives.
• Work with others
  • Represent the organisation positively to a variety of audiences.
  • Review internal and external operating environments, including identifying and developing suitable partnerships.
  • Establish and maintain effective links with partnership agencies especially children’s safeguarding.
  • Facilitate training for partners and staff, delivering where appropriate.
  • Manage contract delivery and verify expenditure.
• Manage risk
  • Categorise and manage high risk cases.
  • Have a good up‑to‑date understanding of dynamic risk in relation to safeguarding and domestic violence.
  • Ensure that staff members are competent to manage risk escalation and work with high risk cases.
  • Implement internal policies and procedures for risk management.
  • Have or be prepared to develop a good understanding of programmes delivery related to managing risk.
  • Be prepared to prioritise and elevate risk as required through MARACS, MAPPA and children’s safeguarding.
  • Review operations and carry out continuous improvement in managing risk.
  • Manage health and safety issues for staff and service users in relation to own and team activities.
• Manage people
  • Manage yourself, develop and enhance your own resources.
  • Manage and supervise a team of operational staff, either directly or through first line team leaders (programmes), ensuring good and up‑to‑date standards of performance in line with service policies and procedures and national standards.
  • Train, motivate and develop teams and individuals to enhance performance.
  • Lead the work of teams and individuals to achieve their objectives.
  • Plan, allocate and evaluate work carried out by teams and individuals.
  • Create, develop and maintain productive working relationships with co‑managers and others.
  • Contribute to the selection of new staff.
  • Undertake induction, supervision and appraisal of staff, manage poor performance.
• Manage resources
  • Support the efficient use of resources.
• Manage information
  • Keep self and team up to date with new developments.
  • Obtain, record and analyse information to devise solutions to problems, develop strategies and aid decision making and problem solving by others.
  • Chair and participate in formal meetings.
  • Ensure security and confidentiality of clients’ records and that all client data is handled sensitively and appropriately.
• Manage quality
  • Promote the importance and benefits of quality, and aim for quality standards in dealing with suppliers, contractors, etc.
  • Manage continuous improvement in the delivery of services to offenders and other service users in line with performance management objectives and targets.
  • Provide advice and support for the development and implementation of quality systems.
  • Implement quality assurance systems.
  • Monitor compliance with quality systems.
  • Lead on thematic inspections.
• Manage equal opportunities and diversity
  • Promote people’s rights and responsibilities.
  • Promote equality and diversity.
  • Promote the rights to confidentiality of information.
  • Challenge discrimination and disadvantage both in the organisation’s internal operations and in its dealing with service users, partnerships, agencies, etc.