Estates Management Surveyor in Newport

Isle of Wight Council

Location: County Hall, High Street, Newport, Isle of Wight, PO30 1UD

Start Date: Immediate Start

Hours: 37

Salary: £267.42 per day

We would welcome interest from those wanting to work full or part time. This position would suit working remotely whilst maintaining productivity and collaboration with colleagues. Availability to be on the Island when necessary to get the job done is essential.

Job Context

To assist with providing a property management and property records management function and to assist and lead on landlord and tenant matters. Deliver a general property service which engages customers/stakeholders and enables them to make effective use of the service. Develop the service, using customer/stakeholder consultations to inform requirements. Ensure the service is delivered to the quality, organisational and professional standards required. Ensure all required records and information are maintained correctly. Use technical knowledge and expertise to analyse information, identify areas of potential concern and recommend options/solutions. Research and evaluate current issues, developments, good practice and legislation changes in work area. Work with other professionals and services areas to provide a seamless support service. Liaise with other agencies on operational issues and ensure effective service delivery. Work with partner organisations as required. Assist the Strategic Head of Service and other property colleagues (Strategic Asset Management, Corporate Estates Management, and Corporate Property Maintenance) as required with providing a professional and quality property service. Assist officers of the council on all Property Team property matters as required, such as obtaining valuation advice or obtaining legal advice from colleagues in the Legal Team, etc. Assist property colleagues with the provision of property advice for corporate projects as required, such as acquisitions, disposals, the Council's accommodation strategy, service area property requirements and regeneration schemes.

Knowledge, Skills and Experience

• Proven ability to influence based on facts and evidence, a range of audiences with differing competence and abilities.
• Ability to communicate one to one and with specific client groups.
• Proven experience of property management experience, including substantial direct liaison with landlords, tenants, and others, and of dealing with tenant groups.
• Substantial practical experience demonstrating development through a series of progressively more demanding and relevant work roles.
• Relevant experience within the service area, working as part of team to meet service standards, targets and deadlines.
• Demonstratable experience and application of working across a variety of General Practice property disciplines including property management, property lettings, management of rental income and service charges, in addition to other general property/estates matters such as dealing with applications for assignments and subletting.
• Good communication, interpersonal and presentation skills, able to explain technical / legal issues clearly.
• Proven ability to negotiate with, persuade and influence others.
• Substantial experience of liaising with landlords, tenants, tenant groups, consultants, contractors, others, and of negotiating outstanding rental payments, etc.
• Good ICT skills including use of Microsoft applications and specialist systems.
• Ability to use Microsoft packages including Word and Excel.
• Knowledge of property databases.
• Authoritative knowledge of the specialist work area and relevant legislation, regulations, processes, systems, procedures and standards.
• Good knowledge of other areas of the authority relevant to the service and of wider sector / external influences.
• Good planning and organisational skills, with proven ability to prioritise and co-ordinate workload, monitor and evaluate work, to ensure deadlines are achieved.
• Experience of managing workloads effectively and dealing with regular requests from colleagues, line management, elected members and members of the public promptly and in a timely manner.
• Research, investigation and analysis skills.
• Proven ability of researching the history of buildings (including past renovations and any irregularities which assists in assessing the overall integrity and values of a property).
• Ability to analyse the local property market to provide accurate valuations and investment advice, involving market trends, property values and economic viability.
• Experience of tailoring research to meet the specific needs of clients such as developing real estate strategies, managing property portfolios, and advising on dispute resolution.
• Knowledge of relevant financial processes and experience or training sufficient to ensure financial processing and / or budget monitoring is completed accurately.
• Experience of managing property budgets/income and service charges.

Qualifications

• May require relevant certifications including evidence of fluency in English language.
• Educated to A level standard or equivalent or equivalent experience.
• Relevant vocational / professional qualification.
• RICS status or similar.

Other Requirements

• May require relevant certifications including evidence of fluency in English language.