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- Tasks: Help local people find suitable housing and improve community living.
- Company: Somerset Council, dedicated to enhancing social housing.
- Benefits: Competitive hourly rate, flexible working, and professional development opportunities.
- Why this job: Make a real difference in people's lives while supporting your community.
- Qualifications: GCSEs in English and Maths; housing knowledge is a plus.
- Other info: Join a dynamic team with a focus on equality and diversity.
The predicted salary is between 23 - 36 £ per hour.
The Home Moves Plus (HMP) Project was established to make better use of the existing social housing stock in the Taunton and Wellington areas, and to mitigate the impact of Hinkley Point C construction on the housing needs of local people by creating bed spaces in the area through downsizing. The role is responsible for reducing the number of under occupied households within Somerset Council's "in-house" landlord housing stock, thus freeing up much needed accommodation for those who need it. If the role did not exist and tenant's circumstances change, they could find themselves living in accommodation that is no longer affordable to them and does not suit their needs. The Council will also have less ability to manage its housing stock in line with local priorities.
Qualifications
- Good general standard of education (minimum to GCSE standard or equivalent, including English and Mathematics).
- Evidence of continuing development of professional skills, e.g., through training, qualification and/or experience.
- Be a member of a professional body for housing i.e. the Chartered Institute of Housing. (Desirable)
Knowledge and Experience
- Knowledge of the demographics of the housing tenants, the local community and wider sub regional impacts, such as Hinkley Point, in respect of properties for letting and impacts on homelessness.
- Knowledge of income management work and best practice in a housing organisation context.
- Detailed and extensive professional and technical knowledge of allocations and lettings policy and practice.
- Detailed and extensive professional and technical knowledge of wider housing management policy and practice, housing law and best practice relating to neighbourhood and tenancy management.
- Working knowledge of Microsoft Office and housing applications (Open Housing System, Homefinder Somerset, Choice Based Lettings system, Home Swapper Mutual Exchange System).
- Knowledge of services across Somerset Council, for example Children’s services, adult social care and community mental health.
- Experience of working with elected members or in a political environment. (Desirable)
- Knowledge and understanding of Health & Safety legislation and requirements.
- Experience of working in a social housing organisation.
Skills
- Good customer service and communication skills.
- Able to value and promote equality and diversity.
- Able to build successful working relationships with a range of internal and external stakeholders.
- Have a flexible approach to changing deadlines.
- Persuasive and encouraging, adopting a coaching style to support customers.
- High degree of problem solving and decision making. (Desirable)
- Able to identify opportunities for further enabling and self-serve.
- Understand when to consult with others, including specialists.
Home Moves Plus Officer (Grade 13) in London employer: Nations Recruitment
Contact Detail:
Nations Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Moves Plus Officer (Grade 13) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the housing sector. Attend local events, join online forums, or even hit up LinkedIn. The more folks you know, the better your chances of landing that Home Moves Plus Officer gig!
✨Tip Number 2
Prepare for those interviews! Research Somerset Council and the HMP Project inside out. Know their goals, challenges, and how you can contribute. Practice common interview questions and think about how your skills match the role. Confidence is key!
✨Tip Number 3
Show off your skills! If you’ve got experience with housing applications or customer service, make sure to highlight that in conversations. Use real examples to demonstrate how you’ve made a difference in previous roles. We love seeing that passion!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Somerset Council. Let’s get you that job!
We think you need these skills to ace Home Moves Plus Officer (Grade 13) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Home Moves Plus Officer role. We want to see how you can contribute to our mission at Somerset Council, so don’t hold back!
Showcase Relevant Experience: When detailing your work history, focus on experiences that relate to housing management, customer service, or community engagement. We love seeing how you've tackled similar challenges in the past!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Nations Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of housing policies and practices, especially those relevant to Somerset Council. Familiarise yourself with the demographics of the local community and the impact of Hinkley Point. This will show that you're not just interested in the role but also understand the bigger picture.
✨Showcase Your Skills
Prepare to discuss your customer service and communication skills in detail. Think of specific examples where you've successfully built relationships with stakeholders or resolved issues. This is your chance to demonstrate how your experience aligns with the needs of the Home Moves Plus Project.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Prepare for hypothetical scenarios related to housing management and think about how you would approach them. This will help you showcase your critical thinking and adaptability.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, ongoing projects, or how success is measured in this role. This shows your genuine interest and helps you gauge if the position is the right fit for you.
