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- Tasks: Help local people find suitable housing and improve community living.
- Company: Somerset Council, dedicated to enhancing social housing.
- Benefits: Competitive pay, flexible working, and opportunities for professional growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: GCSEs in English and Maths; housing knowledge is a plus.
- Other info: Join a supportive team focused on positive change in housing.
The predicted salary is between 23 - 36 ÂŁ per hour.
Job Category: Housing
Job location: Moorland House, Moorland Road, Taunton, Somerset, TA1 2FG, United Kingdom
Employer: Somerset Council
Hours per week: 37
Start date: Immediate start
Salary: ÂŁ29.55 per hour
Working pattern: 3 days on site, 2 days remote working.
Role purpose: The Home Moves Plus (HMP) Project was established to make better use of the existing social housing stock in the Taunton and Wellington areas, and to mitigate the impact of Hinkley Point C construction on the housing needs of local people by creating bed spaces in the area through downsizing. The role is responsible for reducing the number of under occupied households within Somerset Council’s “in-house” landlord housing stock, thus freeing up much needed accommodation for those who need it. If the role did not exist and tenant’s circumstances change, they could find themselves living in accommodation that is no longer affordable to them and does not suit their needs. The Council will also have less ability to manage its housing stock in line with local priorities.
Qualifications:
- Good general standard of education (minimum to GCSE standard or equivalent, including English and Mathematics).
- Evidence of continuing development of professional skills, e.g., through training, qualification and/or experience.
- Be a member of a professional body for housing i.e. the Chartered Institute of Housing. (Desirable)
Knowledge and Experience:
- Knowledge of the demographics of the housing tenants, the local community and wider sub regional impacts, such as Hinkley Point, in respect of properties for letting and impacts on homelessness.
- Knowledge of income management work and best practice in a housing organisation context.
- Detailed and extensive professional and technical knowledge of allocations and lettings policy and practice.
- Detailed and extensive professional and technical knowledge of wider housing management policy and practice, housing law and best practice relating to neighbourhood and tenancy management.
- Working knowledge of Microsoft Office and housing applications (Open Housing System, Homefinder Somerset, Choice Based Lettings system, Home Swapper Mutual Exchange System).
- Knowledge of services across Somerset Council, for example Children’s services, adult social care and community mental health.
- Experience of working with elected members or in a political environment. (Desirable)
- Knowledge and understanding of Health & Safety legislation and requirements.
- Experience of working in a social housing organisation.
Skills:
- Good customer service and communication skills.
- Able to value and promote equality and diversity.
- Able to build successful working relationships with a range of internal and external stakeholders.
- Have a flexible approach to changing deadlines.
- Persuasive and encouraging, adopting a coaching style to support customers.
- High degree of problem solving and decision making. (Desirable)
- Able to identify opportunities for further enabling and self-serve.
- Understand when to consult with others, including specialists.
Home Moves Plus Officer (Grade 13) employer: Nations Recruitment
Contact Detail:
Nations Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Moves Plus Officer (Grade 13)
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those connected to Somerset Council. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the Home Moves Plus Project. Understand its goals and how your skills can contribute. We want you to show that you're not just another candidate, but the perfect fit!
✨Tip Number 3
Practice your communication skills! Since good customer service is key, try role-playing common scenarios you might face in the role. This will help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Home Moves Plus Officer (Grade 13)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Home Moves Plus Officer role. We want to see how you can contribute to reducing under-occupied households and improving housing management in Somerset.
Showcase Relevant Experience: If you've got experience in social housing or knowledge of housing policies, make it shine! We love seeing candidates who understand the local community and can navigate the complexities of housing needs, especially with the Hinkley Point impact in mind.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and what you bring to the table. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Nations Recruitment
✨Know Your Housing Stuff
Make sure you brush up on your knowledge of housing policies and practices, especially those relevant to Somerset Council. Familiarise yourself with the demographics of the local community and the impact of Hinkley Point on housing needs. This will show that you're not just interested in the role but also understand the bigger picture.
✨Show Off Your Customer Service Skills
Since this role involves working closely with tenants, be ready to demonstrate your customer service skills. Think of examples where you've successfully built relationships or resolved issues. Highlighting your persuasive and encouraging approach can really set you apart.
✨Get Technical with Software
Familiarise yourself with the specific housing applications mentioned in the job description, like Open Housing System and Homefinder Somerset. If you have experience with similar software, be prepared to discuss it. Showing that you can hit the ground running with technology will impress the interviewers.
✨Be Ready for Scenario Questions
Prepare for questions that might ask how you'd handle specific situations related to housing management or tenant issues. Think about your problem-solving strategies and decision-making processes. Being able to articulate your thought process will demonstrate your capability for the role.
