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- Tasks: Assist with daily admin tasks in the Highways department, including computer work and phone support.
- Company: Join Merthyr Tydfil County Borough Council, a key player in local governance and community services.
- Benefits: Enjoy a competitive salary of £13.26 per hour and a supportive work environment.
- Why this job: Gain valuable experience in administration while contributing to your local community's infrastructure.
- Qualifications: No formal qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Immediate start available; perfect for students seeking part-time work.
Overview
Job Category: Admin & Clerical
Job location: Triangle Business Park, Pentrebach, Merthyr Tydfil, Merthyr Tydfil County Borough, CF48 4TQ, Merthyr Tydfil County Borough Council
Hours per week: 37
Start date: Immediate start
Salary: £13.26 per hour
Based at unit 5 Pentrebach Mon to Thursday 08:00 to 16:00 Fri 08:00 to 15:30
Candidate will need to be within a suitable travelling distance to Unit 5 Pentrebach industrial estate
Responsibilities
- To assist and report to the current Highways administration in the day to day activities of the Highways department
- General admin duties e.g.
- Computer work, filing, letter writing, answering phone from stakeholders etc
- Will also be required to cover administrative duties when current admin is on annual leave etc
Notes
Qualifications: No formal qualifications stated in the job description.
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Grade 3 Customer Services Advisor employer: Nations Recruitment
Contact Detail:
Nations Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Grade 3 Customer Services Advisor
✨Tip Number 1
Familiarise yourself with the Highways department's operations and common administrative tasks. Understanding their daily activities will help you speak confidently about how you can contribute during the interview.
✨Tip Number 2
Practice your communication skills, especially over the phone. As a Customer Services Advisor, you'll be answering calls from stakeholders, so being clear and professional is key to making a good impression.
✨Tip Number 3
Show your flexibility and willingness to cover for others. Highlight any previous experience where you've stepped in to help colleagues, as this demonstrates your team spirit and reliability.
✨Tip Number 4
Make sure to visit our website regularly for updates on the application process and any additional information that may help you stand out. Engaging with us online shows your enthusiasm for the role.
We think you need these skills to ace Grade 3 Customer Services Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Grade 3 Customer Services Advisor position. Tailor your application to highlight relevant skills and experiences that align with the role.
Craft a Strong CV: Create a CV that showcases your administrative skills, such as computer proficiency, filing, and communication abilities. Include any previous experience in customer service or administrative roles, even if informal.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and explain why you are a good fit. Mention your ability to handle general admin duties and your willingness to support the team during absences.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Nations Recruitment
✨Know the Role
Familiarise yourself with the responsibilities of a Customer Services Advisor. Understand the day-to-day tasks, such as handling phone calls and performing general admin duties. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
As this role involves interacting with stakeholders, be prepared to showcase your communication skills. Practice answering questions clearly and concisely, and think of examples where you've successfully communicated in previous roles.
✨Demonstrate Flexibility
Highlight your ability to adapt to different situations, especially since you'll be covering for other administrative staff. Share examples of how you've successfully managed unexpected changes or taken on additional responsibilities in the past.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you determine if the company is the right fit for you. Consider asking about team dynamics or what a typical day looks like in the department.
