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For Companies At a Glance
- Tasks: Support refugee families with housing, paperwork, and essential services.
- Company: Swindon Borough Council, dedicated to community support and inclusivity.
- Benefits: Competitive pay, flexible hours, and the chance to make a real difference.
- Other info: Join a diverse team and enjoy opportunities for personal growth.
- Why this job: Empower vulnerable families and help them build a new life in the UK.
- Qualifications: GCSEs A-C and experience in person-centred support or relevant qualifications.
The predicted salary is between 25788 - 25788 £ per year.
Overview
- Job Category: Housing
- Location: Flint House, Church Street, Flint, Flintshire, CH6 5BD, Swindon Borough Council
- Hours: 20 per week
- Start: Immediate
- Salary: £12.85 per hour
Responsibilities
- Provide intensive, user‑centred support and advice to a caseload of refugee families.
- Build and manage constructive relationships with clients, building trust and managing cases over several months.
- Plan and prepare arrangements for new arrivals, including accommodation and practical arrangements.
- Refer families to appropriate service providers and support the contact process.
- Assist families with necessary paperwork to access services, making applications and claims.
- Maintain accurate case records and monitor data in line with the Service Level Agreement and provide reporting.
Qualifications
- Grades A‑C in GCSE.
- HND qualification or equivalent, or significant experience delivering person‑centred support.
- Formal qualification and/or relevant experience in the Refugee/Third sector.
- Experience providing benefits, housing or debt advice to vulnerable people.
- Experience making decisions about own caseload, managing time and prioritising workloads.
- Excellent knowledge of statutory and voluntary sector services related to benefits, housing and financial capability.
- Strong understanding of the UK benefits system, housing regulations and financial management.
- Experience managing a caseload of benefits, housing or financial capability.
- Understanding of UK benefits system processes and housing regulations.
- Experience working within a diverse team to achieve client outcomes.
- Strong ICT skills with Word, Excel and Outlook.
- Flexible work hours to meet service needs.
- Commitment to Equal Opportunities and respect for diversity.
- Commitment to supporting refugees and asylum seekers (desirable).
- Experience delivering training on financial capability (desirable).
- Experience working with interpreters (desirable).
Skills
- Prioritise tasks and manage deadlines independently.
- Deal with clients empathically yet assertively.
- Willingness to learn quickly and develop new skills.
- Maintain professional relationships with colleagues across agencies.
- Work independently, motivate self and others.
- Car driver with access to a vehicle.
Resettlement Caseworker in Flint employer: Nations Recruitment
Contact Detail:
Nations Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resettlement Caseworker in Flint
✨Tip Number 1
Network like a pro! Reach out to people in the refugee and housing sectors. Attend local events or online webinars to connect with potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show your passion! When you get an interview, make sure to express your commitment to supporting refugees and asylum seekers. Share personal stories or experiences that highlight your dedication to this cause.
✨Tip Number 3
Prepare for those tricky questions! Think about scenarios where you've managed a caseload or dealt with vulnerable clients. Practise your responses so you can demonstrate your skills and experience confidently.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Resettlement Caseworker role. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Resettlement Caseworker in Flint
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Resettlement Caseworker role. Highlight your relevant experience in providing support to vulnerable people and your understanding of the UK benefits system. We want to see how your skills match what we're looking for!
Showcase Your Empathy: In your application, don’t shy away from sharing examples of how you've dealt with clients empathetically yet assertively. This role is all about building trust with refugee families, so let us know how you’ve done this in the past!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Nations Recruitment
✨Know Your Stuff
Make sure you brush up on the UK benefits system, housing regulations, and financial management. Familiarise yourself with the specific challenges faced by refugee families, as this will show your commitment and understanding of the role.
✨Showcase Your Empathy
During the interview, demonstrate your ability to deal with clients empathetically yet assertively. Share examples from your past experiences where you've successfully built trust and managed relationships with vulnerable individuals.
✨Be Organised
Highlight your time management skills by discussing how you prioritise tasks and manage deadlines. Prepare to talk about your experience handling a caseload and how you keep accurate records, as this is crucial for the role.
✨Ask Smart Questions
Prepare thoughtful questions about the organisation and its approach to supporting refugees. This not only shows your interest but also gives you insight into whether the company aligns with your values and work style.