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- Tasks: Help local communities by managing housing needs and creating better living spaces.
- Company: Join Somerset Council, dedicated to improving social housing in your area.
- Benefits: Earn ÂŁ29.55 per hour with flexible working options and professional development opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience in housing management.
- Qualifications: GCSEs in English and Maths; housing knowledge is a plus.
- Other info: Dynamic role with a focus on community impact and career growth.
The predicted salary is between 23 - 36 ÂŁ per hour.
Job Category: Housing
Job location: Moorland House, Moorland Road, Taunton, Somerset, TA1 2FG, United Kingdom
Employer: Somerset Council
Hours per week: 37
Start date: Immediate start
Salary: ÂŁ29.55 per hour
Working pattern: 3 days on site, 2 days remote working.
Role purpose: The Home Moves Plus (HMP) Project was established to make better use of the existing social housing stock in the Taunton and Wellington areas, and to mitigate the impact of Hinkley Point C construction on the housing needs of local people by creating bed spaces in the area through downsizing. The role is responsible for reducing the number of under occupied households within Somerset Council’s “in-house” landlord housing stock, thus freeing up much needed accommodation for those who need it. If the role did not exist and tenant’s circumstances change, they could find themselves living in accommodation that is no longer affordable to them and does not suit their needs. The Council will also have less ability to manage its housing stock in line with local priorities.
Qualifications:
- Good general standard of education (minimum to GCSE standard or equivalent, including English and Mathematics).
- Evidence of continuing development of professional skills, e.g., through training, qualification and/or experience.
- Be a member of a professional body for housing i.e. the Chartered Institute of Housing. (Desirable)
Knowledge and Experience:
- Knowledge of the demographics of the housing tenants, the local community and wider sub regional impacts, such as Hinkley Point, in respect of properties for letting and impacts on homelessness.
- Knowledge of income management work and best practice in a housing organisation context.
- Detailed and extensive professional and technical knowledge of allocations and lettings policy and practice.
- Detailed and extensive professional and technical knowledge of wider housing management policy and practice, housing law and best practice relating to neighbourhood and tenancy management.
- Working knowledge of Microsoft Office and housing applications (Open Housing System, Homefinder Somerset, Choice Based Lettings system, Home Swapper Mutual Exchange System).
- Knowledge of services across Somerset Council, for example Children’s services, adult social care and community mental health.
- Experience of working with elected members or in a political environment. (Desirable)
- Knowledge and understanding of Health & Safety legislation and requirements.
- Experience of working in a social housing organisation.
Skills:
- Good customer service and communication skills.
- Able to value and promote equality and diversity.
- Able to build successful working relationships with a range of internal and external stakeholders.
- Have a flexible approach to changing deadlines.
- Persuasive and encouraging, adopting a coaching style to support customers.
- High degree of problem solving and decision making. (Desirable)
- Able to identify opportunities for further enabling and self-serve.
- Understand when to consult with others, including specialists.
Home Moves Plus Officer (Grade 13) in England employer: Nations Recruitment
Contact Detail:
Nations Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Moves Plus Officer (Grade 13) in England
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those connected to Somerset Council. A friendly chat can lead to insider info about the role and even a foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of local housing issues, especially around Hinkley Point. Show us you know your stuff and how it impacts the community – that’ll impress the hiring team!
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you might need to support tenants or resolve issues. We want to see how you handle real-life situations, so be ready to share examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Home Moves Plus Officer (Grade 13) in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Home Moves Plus Officer role. We want to see how you can contribute to our mission at Somerset Council, so don’t hold back on showcasing your relevant knowledge!
Showcase Your Knowledge: Demonstrate your understanding of housing policies and the local community in your written application. We’re looking for candidates who are not just qualified but also passionate about making a difference in the lives of local residents affected by changes like Hinkley Point.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Remember, we’re busy too, so make it easy for us to see why you’re the right fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re tech-savvy and know how to navigate online systems, which is a bonus for this role!
How to prepare for a job interview at Nations Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of housing policies and practices, especially those relevant to Somerset Council. Familiarise yourself with the demographics of the local community and the impact of Hinkley Point. This will show that you're not just interested in the role but also understand the bigger picture.
✨Showcase Your Skills
Prepare to discuss your customer service and communication skills in detail. Think of specific examples where you've successfully built relationships with stakeholders or resolved issues. This is your chance to demonstrate how your experience aligns with the needs of the Home Moves Plus Project.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Prepare for hypothetical scenarios related to housing management and think about how you would approach them. This will help you showcase your critical thinking and adaptability.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how success is measured in this role. This shows your genuine interest and helps you determine if the position is the right fit for you.
