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For Companies At a Glance
- Tasks: Assist customers, manage store areas, and maintain visual merchandising standards.
- Company: Join the Science Museum Group, inspiring futures through science and technology in York.
- Benefits: Enjoy flexible hours, health insurance, discounts, and free exhibition entry.
- Why this job: Be part of a unique visitor attraction and contribute to inspiring future generations.
- Qualifications: Customer service skills are essential; retail experience is a plus but not required.
- Other info: Fixed term contracts available until March 2028 with various shift patterns.
Do you enjoy providing great customer service? Are you interested in working in a truly unique visitor attraction in the heart of York?
About us and the role
Science Museum Group aims to inspire futures by growing visitors' science capital and engagement with Science, Technology, Engineering and Maths. The National Railway Museum in York, part of the Group, continues this mission with its iconic locomotives and engineering collection. With the reopening of Station Hall in September, we are opening a new retail outlet and seeking retail sales advisors to energize our shops.
Shift Patterns
- Fixed Term contract until March 2028 - 14 hours/week - Saturday & Sunday (09:45-17:15)
- Fixed Term contract until March 2028 - 14 hours/week - Monday & Tuesday (09:45-17:15)
- Fixed Term contract until March 2028 - 21 hours - Wednesday, Thursday & Friday (09:45-17:15)
- Permanent contract - 12 hours/week - Wednesday & Thursday (varied hours)
Responsibilities
- Increase sales and profit by assisting customers, managing specific store areas, and maintaining visual merchandising and housekeeping standards.
About You
We seek candidates committed to outstanding customer service, goal-oriented, knowledgeable about products, and able to build positive relationships. Motivation, flexibility, and inclusivity are valued. Experience in retail, visual merchandising, till work, or visitor attractions is beneficial but not essential. We welcome applications from candidates with transferable skills, even if they do not meet all criteria.
Application Process
See the Vacancy Information Pack on our website or click 'Apply Online' to submit your application.
What We Offer
- Meaningful work supporting inspiring futures
- Career development opportunities
- Work/life balance with generous leave and flexible policies
- Health & Dental Insurance
- Wellbeing support including employee assistance programs
- Enhanced pension contributions
- Interest-free loans
- Discounts and free entry to exhibitions
Our Values
Open for All reflects our commitment to diversity and inclusion, aiming to create a culture that values different backgrounds, skills, and perspectives, making us a stronger organization capable of inspiring futures.
Retail Sales Advisor (Part Time) employer: Nationalmuseums
Contact Detail:
Nationalmuseums Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor (Part Time)
✨Tip Number 1
Familiarise yourself with the National Railway Museum and its offerings. Understanding the unique aspects of the museum will help you engage with customers and provide informed recommendations, showcasing your enthusiasm for the role.
✨Tip Number 2
Highlight your customer service skills during any interactions. Whether it's in a casual conversation or during an interview, demonstrating your commitment to outstanding service will resonate well with the hiring team.
✨Tip Number 3
Be prepared to discuss your flexibility and motivation. Since the role requires working specific shifts, showing that you are adaptable and eager to contribute will make you a more attractive candidate.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the work culture and expectations, which can help you tailor your approach and stand out during the selection process.
We think you need these skills to ace Retail Sales Advisor (Part Time)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Sales Advisor position. Tailor your application to highlight how your skills and experiences align with their needs.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide outstanding service.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the Science Museum Group. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to their mission.
Follow Application Instructions: Make sure to follow the application instructions provided on their website. Submit all required documents and ensure everything is formatted correctly. Double-check for any spelling or grammatical errors before hitting 'submit'.
How to prepare for a job interview at Nationalmuseums
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the role's focus.
✨Familiarise Yourself with the Museum
Do some research on the National Railway Museum and its collections. Being knowledgeable about the museum's history and exhibits will not only impress the interviewers but also demonstrate your genuine interest in the position.
✨Highlight Transferable Skills
Even if you lack direct retail experience, think about other roles where you've developed relevant skills. Discuss how your previous jobs have equipped you with the ability to manage customer interactions, handle transactions, or maintain visual standards.
✨Emphasise Flexibility and Teamwork
The role requires working various shifts, so be prepared to discuss your availability and willingness to adapt. Additionally, share examples of how you've successfully worked in a team environment, as collaboration is key in retail settings.
