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For Companies At a Glance
- Tasks: Coordinate exciting public events and manage logistics for engaging programming.
- Company: Join the Imperial War Museums, a leader in public understanding of war and conflict.
- Benefits: Flexible hours, TOIL for evenings/weekends, and a chance to work with experts.
- Why this job: Be part of a dynamic team making history accessible and relevant today.
- Qualifications: Organised, adaptable, and confident in fast-paced environments.
- Other info: Great opportunity for career growth and networking in a unique cultural setting.
The predicted salary is between 28800 - 43200 ÂŁ per year.
About the Role
The Imperial War Museums' Institute for the Public Understanding of War and Conflict (IWMI) is our thoughtâleadership and knowledgeâexchange hub, delivering a dynamic programme of public talks, debates, workshops and digital content. We use IWM's worldâclass collections and network of global experts to help audiences make sense of conflict today.
As we enter an exciting next phase of development, we're looking for an organised, proactive and enthusiastic Operations Coordinator to join our team at IWM London. You will play a key role in ensuring the smooth delivery of our live and digital programming, supporting our Associate network, and coordinating the operational heartbeat of the IWMI. This role works closely with colleagues across IWM, external partners, and a wide range of contributorsâand includes some evening and weekend work (with TOIL provided).
Responsibilities
- Lead operational and production coordination for IWMI public events, including symposia, talks, workshops, game jams and Associate programming.
- Prepare event briefs, schedules and project plans, working closely with Operations and Facilities teams.
- Floorâmanage events and recordings, overseeing logistics, room/stage setup, talent liaison, audience engagement and data gathering.
- Coordinate internal and external stakeholders such as AV teams, editors, designers, photographers, volunteers and visitor experience teams.
- Manage ticketing setup and administration in collaboration with the IWM Ticketing Team.
- Support creation of promotional digital content, liaising with designers and videographers.
- Oversee capture and postâproduction processes for event photography and recordings.
- Support development and delivery of collaborative projects and exhibitions across IWM.
- Assist with managing the IWM Associate network, including onboarding, documentation, process development and data tracking.
Digital & Website Management
- Maintain and update the IWMI hub on the IWM website.
- Develop and upload event pages to support SEO, audience engagement and ticket sales.
- Oversee online presence for the Associate network and improve how activity is showcased digitally.
Financial & Administrative Support
- Manage financial processes including supplier coordination, invoicing, contributor payments and budget preparation.
- Support administration of casual staff and volunteers, including rostering and payroll tasks.
- Collate evaluation data and produce postâevent reports using both qualitative and quantitative insights.
- Provide wider administrative assistance to the Programme & Networks Manager and Content & Programming Manager as required.
About You
We're looking for someone who is organised, adaptable and confident working in a fastâpaced environment.
For a full list of duties and the person specification which your application will be marked against, please view the Job Description.
Operations Coordinator in London employer: Nationalmuseums
Contact Detail:
Nationalmuseums Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Operations Coordinator in London
â¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Show off your skills! When you get the chance to meet hiring managers or team members, be ready to discuss your experience and how it relates to the Operations Coordinator role. Bring examples of your past work to the conversation.
â¨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, itâs a great opportunity to reiterate why youâre the perfect fit.
â¨Tip Number 4
Donât forget to apply through our website! We love seeing applications come directly from our platform. It helps us keep track of candidates and ensures youâre considered for the Operations Coordinator position.
We think you need these skills to ace Operations Coordinator in London
Some tips for your application đŤĄ
Show Your Organisational Skills: As an Operations Coordinator, being organised is key! Make sure to highlight any experience you have in managing events or coordinating projects. We want to see how you keep everything running smoothly!
Tailor Your Application: Donât just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing how your skills align with what weâre looking for at IWMI.
Be Proactive in Your Approach: Weâre after someone whoâs proactive, so donât be shy about showcasing your initiative. Share examples of how youâve taken charge in past roles or projects. Itâll make you stand out!
Apply Through Our Website: Remember, the best way to apply is through our website. Itâs super easy and ensures your application gets to us directly. We canât wait to see what you bring to the table!
How to prepare for a job interview at Nationalmuseums
â¨Know Your Events Inside Out
Familiarise yourself with the types of events IWMI hosts, like symposia and workshops. Be ready to discuss how you would manage logistics and engage audiences during these events.
â¨Showcase Your Organisational Skills
Prepare examples that highlight your ability to coordinate multiple stakeholders and manage schedules. Think about times you've successfully juggled various tasks or projects.
â¨Demonstrate Your Digital Savvy
Since the role involves digital content management, be prepared to talk about your experience with website updates, SEO, and social media. Share specific tools or platforms youâve used.
â¨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like a last-minute change in an event schedule. Practice articulating your thought process and problem-solving skills.
