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- Tasks: Provide excellent customer service and maximise sales in a vibrant retail environment.
- Company: Join Glasgow Life, a charity making a difference through culture and sport.
- Benefits: 30 days holiday, pension scheme, discounts, and support for wellbeing.
- Why this job: Be part of a team that creates cultural experiences and supports community wellbeing.
- Qualifications: Retail experience, strong communication skills, and flexibility for weekend shifts.
- Other info: Inclusive workplace committed to diversity and career progression.
The predicted salary is between 11 - 16 £ per hour.
Our teams focus on making a real difference through culture and sport in Glasgow. If you’re excited by the idea of being part of that, this could be the job for you.
Who can apply: This vacancy is open to both internal and external applications.
Hours: Working hours will be Saturday and Sunday weekend cover 10.45am – 5.15pm (3 posts) and a mix of weekday/weekend cover on 5hr shifts over 4 days (2 posts).
Contract type: Permanent
Pay details: The listed salary is for a full‑time role. If you’re applying for a part‑time role we will calculate your pay on a pro‑rata basis. The hourly rate is £13.89 per hour.
As a retail assistant you’ll be a part of an established team, reporting to the Shop Manager. You’ll play an essential role in providing excellent customer service to maximise sales on the sales floor and at the cash desk, processing our customer transactions at the cash desk. Your work will make a visible and lasting difference.
This will be:
- Creating cultural experiences
- Working behind the scenes to make it all happen
Who you are: We’re looking for someone with the right skills who brings energy to the role. If the following sounds like you, apply today!
- Good communication skills with an ability to work as part of a team.
- Evidence of Retail Experience and cash handling processes.
- Proven Customer Service Experience
- Excellent numeracy skills
- Flexible to changing work hours with an ability to work Saturday/ Sunday
Download the Person Specification in the Job Attachments section on MyJobScotland. Use this to shape your application and show how your experience aligns with the job. When selecting candidates for interviews, managers will look for candidates who meet all the ‘essential’ criteria listed in the Person Specification. If there are many candidates, they may also consider desirable skills. So, include those if they apply to you.
At Glasgow Life, our work changes lives. As a charity, we bring communities together and support wellbeing through sport, culture, heritage, and learning. We support you to live a great life. Inside and outside of work. Some of our benefits include:
- When you join, you’ll get 30 days’ holiday. Plus 6.5 public holidays if you’re full‑time. This increases to 35 days after 5 years of service.
- Join the Local Government Pension Scheme (LGPS) – a Defined Benefit scheme that provides you with a secure pension for later life.
- Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing.
- As a colleague, you can enjoy discounts on the things you love, from Glasgow Club memberships to our museum shops and our online store.
- We are also part of the cycle‑to‑work scheme, helping you stay active.
- We are proud of our flexible and inclusive work policies, which help you balance work and life.
- We also offer support for learning, development and career progression.
Please note that Glasgow Life is an Arm’s Length External Organisation to Glasgow City Council. We are currently completing a Job Evaluation exercise and introducing a new pay and grading structure. This may impact current salaries quoted in job adverts.
To get started, complete our short application form. In this, you’ll fill out:
- Work history
- Qualifications/training
- Key questions like “Why are you a good fit for this role?”
Use the Person Specification in the Job Attachments section to guide your answers.
Important Dates: The closing date for this job is 11.59pm on 29th March. Interviews are provisionally scheduled for w/c 6th April.
We’re working to build a team that reflects the rich diversity of Glasgow’s communities — where everyone feels valued, respected, and able to be their full, authentic selves at work. We’re proud to be a Disability Confident and Carer Positive employer, and we welcome applications from people of all backgrounds. We’re also committed to Fair Work First principles, including effective voice, opportunity, security, fulfilment and respect for all our staff. We’re working hard to address underrepresentation in our workforce. We especially welcome applications from people with disabilities and from ethnic minority communities.
Retail Assistant – 7 Posts – Various Hours in Glasgow employer: Nationalmuseums
Contact Detail:
Nationalmuseums Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant – 7 Posts – Various Hours in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Glasgow Life and their mission. Understanding their focus on culture and sport will help you connect your experience to their goals.
✨Tip Number 2
Practice your customer service stories! Think of specific examples where you’ve gone above and beyond for customers. This will show them you’re not just about making sales, but also about creating great experiences.
✨Tip Number 3
Be ready to showcase your teamwork skills! Retail is all about collaboration, so come prepared with examples of how you’ve worked well in a team. It’ll show you’re a good fit for their established team dynamic.
✨Tip Number 4
Don’t forget to highlight your flexibility! Since the role requires weekend work, make sure to express your willingness to adapt to changing hours. This can really set you apart from other candidates.
We think you need these skills to ace Retail Assistant – 7 Posts – Various Hours in Glasgow
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for, so make sure you understand the role and how your experience fits in.
Use the Person Specification: Don’t forget to check out the Person Specification in the Job Attachments section. This is your roadmap! Tailor your answers to show how you meet the essential criteria and highlight any desirable skills you have.
Be Yourself: When answering the key questions, let your personality shine through! We want to know why you’re excited about this role and how you can contribute to our team. Authenticity goes a long way!
Apply Through Our Website: Make sure to complete your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss any important details. Plus, it’s super straightforward!
How to prepare for a job interview at Nationalmuseums
✨Know the Job Inside Out
Before your interview, make sure you thoroughly understand the role of a Retail Assistant. Familiarise yourself with the key responsibilities, such as providing excellent customer service and handling cash transactions. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer interaction, prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to create positive experiences.
✨Be Ready for Teamwork Questions
As a Retail Assistant, you'll be part of a team, so expect questions about teamwork. Prepare to discuss how you've collaborated with others in previous roles. Highlight your communication skills and flexibility, especially in busy retail environments, to show that you can adapt and work well with colleagues.
✨Align with Their Values
Glasgow Life is all about making a difference through culture and sport. Research their mission and values, and think about how your personal values align with theirs. During the interview, express your enthusiasm for contributing to their goals and how you can help enhance the community through your role.