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- Tasks: Lead the delivery of exciting events and manage logistics for filming at the Museum.
- Company: Join the Black Country Living Museum, a vibrant and inclusive workplace.
- Benefits: Enjoy competitive pay, unique experiences, and a supportive work culture.
- Why this job: Be part of creating memorable events and experiences in a dynamic environment.
- Qualifications: Experience in delivering high-quality events and strong collaboration skills.
- Other info: Flexible hours with opportunities for skill development and career growth.
The predicted salary is between 31000 - 41000 £ per year.
Location: Dudley
Salary: £37,000 per annum
Contract: Full-time, Permanent
Working Hours: 40 hours per week, Regular evening work and occasional weekend work required
Black Country Living Museum is seeking a dynamic and collaborative individual to take on the role of Events Operational Manager. The successful applicant will work with stakeholders across the Museum and externally to lead the delivery of our outstanding events programme. From our distinctive, immersive large-scale Public Programmes to our unique Hire & Hospitality offer, you’ll play an integral part in bringing ideas to life! You’ll also oversee the Museum’s use as a major filming location, supporting TV and film productions and ensuring smooth, professional delivery at every stage. A passion for managing high-quality visitor and client experiences is essential for this role.
Responsibilities:
- Managing the operational delivery of the Museum’s Public Events Programme, ensuring events meet the creative brief.
- Managing the operational delivery of the Museum’s Hire & Hospitality offer, ensuring clients consistently receive exceptional service.
- Effectively collaborating with teams across the Museum, building rapport to ensure the delivery of outstanding events.
- Overseeing operational logistics when the Museum is used as a filming location, including major TV and film projects such as Peaky Blinders, Stan & Ollie and Three Little Birds.
- Preparing and managing event delivery budgets, operating responsibly within agreed budget parameters.
- Designing and maintaining safe working practices across all aspects of operational delivery.
- Evaluating event performance by reviewing feedback from multiple sources.
- Leading and developing the events delivery team.
Qualifications:
- A detail-oriented individual with a proven track record of successfully delivering high-quality public events, comparable in scale to those the Museum is renowned for.
- An ability to understand and interrogate an event brief and demonstrable experience of the skills required to meet it successfully.
- A confident collaborator who can influence others to achieve positive outcomes.
- Ability to represent the Museum professionally when working with external partners, contractors, visitors and clients.
- Enthusiasm for delivering exceptional visitor experiences and someone who enjoys being hands-on at events.
- A flexible approach to work, as evening and occasional weekend work is required.
- Line management experience is desirable, but not essential.
Benefits:
- Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations.
- Opportunity to learn new skills.
- Competitive rewards & benefits.
- Supportive & inclusive work culture.
- Positive attitude to work-life balance.
BCLM is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. We are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates. Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.
Closing date: 16th February 2026
Events Operational Manager in Dudley employer: Nationalmuseums
Contact Detail:
Nationalmuseums Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Operational Manager in Dudley
✨Network Like a Pro
Get out there and connect with people in the events industry! Attend local meetups, workshops, or even just grab a coffee with someone who’s already in the game. Building relationships can open doors to opportunities that aren’t even advertised.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back on showcasing your experience. Share specific examples of events you've managed and how you’ve tackled challenges. This is your time to shine!
✨Be Ready for the Unexpected
Events can be unpredictable, so be prepared to think on your feet during interviews. Employers love candidates who can adapt and come up with creative solutions on the spot. Practice some scenarios to boost your confidence!
✨Apply Through Our Website
Don’t forget to check out our website for the latest job openings! Applying directly through us not only shows your interest but also gives you a better chance of being noticed. We’re excited to see what you bring to the table!
We think you need these skills to ace Events Operational Manager in Dudley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing events similar to those at the Museum. We want to see how your skills align with our needs, so don’t hold back on showcasing your relevant achievements!
Show Your Passion: Let your enthusiasm for delivering exceptional visitor experiences shine through in your application. We love candidates who are genuinely excited about the role and can convey that passion in their writing.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the Events Operational Manager position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Nationalmuseums
✨Know Your Events Inside Out
Before the interview, dive deep into the events that the Museum has hosted. Familiarise yourself with their Public Programmes and Hire & Hospitality offers. Being able to discuss specific events and how you would enhance them shows your passion and understanding of the role.
✨Showcase Your Collaboration Skills
This role requires working closely with various teams. Prepare examples of past experiences where you've successfully collaborated with others. Highlight how you built rapport and influenced positive outcomes, as this will demonstrate your ability to work effectively in a team environment.
✨Budgeting Brilliance
Since managing event delivery budgets is key, be ready to discuss your experience with budgeting. Bring examples of how you've operated within budget parameters while still delivering high-quality events. This will show that you can handle the financial aspects of the role responsibly.
✨Embrace Flexibility and Hands-On Experience
The job requires a flexible approach, especially with evening and weekend work. Be prepared to discuss your willingness to adapt and share any hands-on experiences you've had at events. This will highlight your enthusiasm for delivering exceptional visitor experiences and your readiness to jump in when needed.
