Job Introduction
Support Worker
Salary: £12.71per hour (£23,132.20)
Working Hours: 35 hours per week
Service: Highlea Care Limited
Location: Ferryhill
We are currently recruiting for a Support Worker to join our team at Highlea Care, Ferryhill
Highlea Care Limited is part of National Care Group. Highlea Care is a well-established and trusted provider of supported living and outreach services for adults with learning disabilities, autism, mental health needs, and other complex support requirements.
At the heart of everything we do is a person-centred approach — we work closely with each individual to understand their goals, build on their strengths, and help them live confident ,independent, and fulfilling lives.
No day is the same and no individual we support is the same. Check out what a life is like as a support worker: https://youtu.be/B5BD5rwYp3E
About National Care Group
National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autism and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.
We Won Specialist Care Provider 2025! -National Care Group
Why chose National Care Group?
At National Care Group, you’re not just joining a job—you're joining a mission: to empower people to live their best lives, with dignity, independence, and support every step of the way.
Here’s What’s In It For You
- Paid, ongoing training with recognised qualifications
- Clear career development pathways – we promote from within
- A workplace that embraces diversity and inclusion
- Refer-a-Friend rewards – get rewarded for bringing great people into our team
- Flexible financial support – with instant access to earned pay via Stream
The Support Worker Role
As a Support Worker, you'll play a key role in the lives of those you support. You’ll help people build confidence, develop skills, and live fulfilling, independent lives. Every day is an opportunity to make a positive impact.
You Will
- Provide personal care and supporting with eating, medication, and routine
- Help plan and participate in fun activities, trips, and community events
- Encourage independence and celebrating every milestone
- Assist with daily tasks like cooking, cleaning, and errands
- Build positive, trusting relationships through listening and open communication
- Support individuals to plan and achieve their personal goals and ambition
About You
- A caring, compassionate attitude
- Motivation to support others in reaching their goals
- Great listening and communication skills
- Previous experience in care is welcome but not essential — we’ll give you all the training and support you need to thrive.
At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation.
Support Worker in Ferryhill employer: nationalcaregroup.com
National Care Group is an exceptional employer, dedicated to empowering its staff and the individuals they support. With a strong focus on employee growth through paid training and recognised qualifications, as well as a commitment to inclusivity and wellbeing, working at Oaklea Care & Support on Walliscote Road offers a fulfilling career in a supportive environment. Join a team that values diversity and celebrates achievements, making a meaningful impact in the lives of those you assist.