At a Glance
- Tasks: Lead a team to deliver top-notch care and support services across the Northwest.
- Company: Join National Care Group, a leading provider of care for vulnerable adults.
- Benefits: Enjoy 33 days annual leave, private medical insurance, and leadership development programs.
- Other info: Flexible working with opportunities for professional growth and well-being support.
- Why this job: Make a real difference in people's lives while advancing your career in a supportive environment.
- Qualifications: NVQ Level 5 in Leadership in Health and Social Care or equivalent experience required.
The predicted salary is between 38556 - 40000 £ per year.
Salary: £57,680 plus £3k car allowance
Location: Home based with regular travel across the Northwest and Yorkshire. The ideal candidate will be based in or around Greater Manchester and Sheffield.
We Won Specialist Care Provider 2025! – National Care Group is one of the UK’s leading providers of care and support services to vulnerable adults across the UK. Our mission is to enable the individuals we support to live full, rewarding and happy lives. Through planning focused on the individual, we help every person achieve their potential, develop new skills and live as independently as possible within their community.
Benefits:
- 33 Days annual leave inclusive of bank / public holidays
- Life Assurance
- Private Medical Insurance
- Leadership development programs to support your career development
- Access to Professional Qualifications
- A range of different wellbeing support through our health and wellbeing platform
- Continuous staff reward schemes: Outstanding Achievement Award and NCG Annual Awards
- Access to discount platforms
- Money savings scheme
- Access to trained mental health first aiders
About the role:
As a Regional Operations Manager, you will be responsible for leading a team of Registered Managers across residential and supported living services. You will coach and develop the colleague team while ensuring person‑centred support is delivered. You will work with the Regional Operations Director to ensure the financial and operational performance of your region. This includes promoting the highest standards of care and support, maintaining quality standards and accountability for both internal and external compliance against company policies and regulatory requirements. The role is key to developing our services further and ensuring quality in every aspect for the individuals we support, building upon existing trusted relationships and developing new relationships with local commissioners, external agencies and CQC. You will have autonomy within your role, a flexible approach to workload and work base, and manage your own time including attendance at meetings, visibility in services and control administrative tasks.
Who we are looking for:
- A motivated, enthusiastic and resilient Operations Manager with a proven track record of successful health and social care management.
- Knowledge and competence of managing Supporting Living, Learning Disability, Mental Health and Complex Care services to adults.
- Confidence and experience of strong leadership skills.
- A team player who can collaborate with peers and other colleagues across the organisation to achieve the organisations vision and mission.
- High commercial acumen and well‑developed organisational skills to meet internal standards referenced against CQC regulations.
- Compliance with all legislative, company and regulatory standards is essential, proven experience of working within Health and Social Care legislation and participation in CQC inspections.
- Innovative, creative and adaptable.
- Ability to balance the needs of the people we support, colleagues and the business to reach decisions and beneficial outcomes for all.
- Desire to be a present leader in the services you manage.
Required skills, qualifications and experience:
- NVQ Level 5 in Leadership in Health and Social Care or equivalent experience or qualification.
- Experience developing and managing budgets across a wide team.
- Accountability and proven experience of managing commercial, quality, and people KPIs across the region.
- Effective decision‑making skills.
- Ability to effectively manage and develop a team to achieve positive outcomes.
- Proven experience in developing services within the health and social care sector.
- Problem‑solving, implementing and managing strategies through to completion.
- Highly analytical.
- Excellent IT skills.
- Full understanding of CQC requirements and legislation.
- Driver’s licence.
Unlocking the potential of the people we support through person centred care. Everything we do is focused on the individuals we support so that they have every opportunity to maximise their potential.
Regional Operations Manager National Care Group NCG Remote NW in Manchester employer: nationalcaregroup.com - Jobboard
National Care Group is an exceptional employer, offering a supportive and dynamic work environment for those passionate about making a difference in the lives of vulnerable adults. With a strong focus on employee development through leadership programmes and access to professional qualifications, we foster a culture of growth and collaboration. Our commitment to wellbeing, competitive benefits, and recognition schemes ensures that our team feels valued and empowered while working remotely across the Northwest and Yorkshire.
Contact Details:
nationalcaregroup.com - Jobboard Recruitment Team
