The National Youth Agency is looking for a Programme Support Officer.
Contract: Fixed term contract until 30th September 2027 with possibility of extension until 2029 (subject to funding)
Hours: Full-time - 37 hours per week
Salary: £31,827 per annum
Location: Home-based with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work.
About the Role
To provide administrative and coordination support across NYA programmes, helping to ensure activities are delivered effectively, programme information is accurate and up to date, and reporting and governance requirements are met. The role works closely with colleagues, delivery partners and external stakeholders to support programme delivery, monitoring and continuous improvement.
Key Responsibilities
- Support the coordination and delivery of programme activities, including meetings, workshops, events and reviews.
- Maintain accurate programme records, reporting information, risk registers and governance documentation.
- Support programme reporting and performance monitoring, including tracking progress against key milestones and targets.
- Monitor programme actions, deadlines, risks and resource requirements, escalating issues to the Programme Manager where appropriate.
- Liaise with Local Authorities, Young Assessors, delivery partners and other stakeholders to support effective communication and programme delivery.
- Provide administrative support for onboarding, due diligence, contracts, grants and other programme processes.
- Support the collection of feedback, evidence and evaluation data to inform programme reporting and improvements.
Why Work for NYA?
- NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
Please note:
we reserve the right to close this vacancy early
Interviews:
7th December 2026 (subject to change)
Please be aware that we will close this vacancy early once we receive a sufficient number of suitable applications.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.
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Programme Support Officer in Leicester employer: National Youth Agency
The National Youth Agency is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the realm of youth work. With a strong commitment to employee growth, you will have access to professional development opportunities while working from home, allowing for a flexible work-life balance. Join us in making a meaningful impact on young people's lives through cutting-edge digital strategies and initiatives.
