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For Companies At a Glance
- Tasks: Lead a team to deliver patient-focused services and ensure smooth clinic operations.
- Company: Join NUPAS, a leading organisation supporting women's reproductive choices.
- Benefits: Earn £18.56 per hour with flexible hours and occasional Saturdays.
- Why this job: Make a real difference in women's health while gaining valuable supervisory experience.
- Qualifications: 2 years of admin experience and strong communication skills required.
- Other info: Opportunity for career growth in a supportive environment.
The predicted salary is between 15 - 22 £ per hour.
This position of Regional Supervisor is a 1‑year fixed‑term contract to cover maternity duties, 38 hours per week (four days, 9.5 hours each) including occasional Saturdays. The role requires flexibility for shift covering and overtime, with the supervisor based in the Finchley clinic and ready to travel across all our Greater London clinics.
NUPAS is one of the leading organisations supporting women's reproductive choices. The post holder will ensure the principles of patient, carer and public involvement are followed in line with The Health and Social Care Act 2012, safeguard children and vulnerable adults, and meet the standards of the NICE Quality Standard for Patient Experience.
Job Responsibilities
- Administration Supervision: Lead by example and work with staff to deliver consistent, patient‑oriented services. Delegate responsibilities fairly, provide advice and guidance. Compile staff rotas, authorise annual leave, support recruitment, induction and training. Ensure legal and statutory documentation is accurate, timely and safely stored.
- Service Delivery: Deliver a patient‑centred, confidential administration and reception service. Take and manage appointment bookings, greet patients, maintain strict confidentiality. Coordinate diaries with rotas, keeping wait times minimal. Collaborate with clinical staff on patient needs and queries.
- Safeguarding: Uphold safeguarding policies for children, young people and vulnerable adults. Maintain up‑to‑date DBS checks and follow organisational procedures.
- Administrative Operations: Prepare patient records, trackers and registers; file and archive appropriately. Submit monthly quality reports regionally and provide training on the INFORM system. Perform cashiering, word‑processing, photocopying, faxing and filing duties.
- Health & Safety: Adhere to COSHH, infection control, hazardous waste disposal and health & safety policies. Maintain equipment register and handle biological samples safely.
- Confidentiality: Respect data protection, confidentiality policies and information governance standards. Disclose no confidential information without authorization.
- General: Support women's right to request an abortion and perform any other related duties. Communicate openly with colleagues and patients; observe highest personal and professional standards. Adhere to the smoke‑free workplace, safety rules and professional registration requirements.
Person Specification
- Experience: Essential: 2 years experience in an administrative role with face‑to‑face public contact. Desirable: Significant admin experience in a care environment dealing with anxious patients.
- Qualifications: Essential: Secondary standard of education or NVQ Level 2 equivalent; computer literate with keyboard skills; knowledge of systems, procedures and programming; competent in administrative procedures; good communication and interpersonal skills. Desirable: Knowledge of the Abortion Act and Sexual Health Issues.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975; a DBS check will be required to verify no previous convictions.
Employer Details
Employer: NUPAS Ltd
Address: Torrington Clinic, 16 Torrington Park, London, N12 9SS
Website: https://www.nupas.co.uk/
Regional Supervisor employer: National Unplanned Pregnancy Advisory Service (NUPAS)
Contact Detail:
National Unplanned Pregnancy Advisory Service (NUPAS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about opportunities at NUPAS. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching NUPAS and understanding their values. Show us that you’re not just looking for any job, but that you genuinely care about supporting women’s reproductive choices.
✨Tip Number 3
Practice common interview questions related to administration and patient care. We want to see how you handle real-life scenarios, so think of examples from your past experience that highlight your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us that you’re truly interested in the Regional Supervisor role.
We think you need these skills to ace Regional Supervisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Regional Supervisor role. Highlight your relevant experience in administration and any specific skills that align with the job description, like patient care and confidentiality.
Showcase Your Experience: We want to see your hands-on experience! If you've worked in a similar environment or have dealt with public contact, make it clear. Use examples that demonstrate your ability to handle sensitive situations and support patients effectively.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. Remember, clarity is key!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at National Unplanned Pregnancy Advisory Service (NUPAS)
✨Know Your Stuff
Make sure you understand the role of a Regional Supervisor inside out. Familiarise yourself with NUPAS's mission and values, especially around patient care and safeguarding. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your administrative skills and experience in a care environment. Think about times when you've dealt with anxious patients or managed a busy reception area, as these will be relevant to the job.
✨Flexibility is Key
Since the role requires flexibility for shift covering and occasional Saturdays, be ready to discuss your availability. Highlight any previous experiences where you've had to adapt to changing schedules or cover for colleagues, showing that you're a team player.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the organisation. You might ask about the team dynamics at the clinics or how NUPAS supports its staff in delivering patient-centred services. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
