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- Tasks: Prepare holiday cottages for guests by cleaning and ensuring a welcoming environment.
- Company: Join the National Trust, dedicated to preserving nature and heritage for everyone.
- Benefits: Enjoy flexible hours, free travel on ferries, and discounts on gym memberships and cinema tickets.
- Why this job: Be part of a supportive team while making holiday experiences memorable for visitors.
- Qualifications: No experience needed; just bring enthusiasm and a positive attitude!
- Other info: Complete an online assessment instead of a CV to showcase your strengths.
We are looking for a Holiday Cottage Cleaner to prepare our stunning holiday cottages across Purbeck and Brownsea Island. The potential candidate will be working mainly on Brownsea, but there may be an opportunity to work in our other cottages on Purbeck and in Pamphill. Mileage expenses are included along with the added benefit of free work travel on the Sandbanks to Shell Bay ferry.
Hours/working pattern: This role is an hourly paid fixed term role. Wherever possible, we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We'd give you as much notice of this as possible. Your days of work will vary. Some Saturdays are required. Rotas are issued in advance, and we try to accommodate other commitments where possible.
Salary: £12.25 per hour
Duration: Fixed Term contract until 31st March 2026
Interview date: 8th April 2025
Potential start date: ASAP
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here: You will be happy to work on your own, or as part of a team, as required. You will require your own transport. You may be working in various holiday cottages across Purbeck and Brownsea.
What you'll be doing: On change-over days, you’ll make sure that everything is clean and prepared for our guests to arrive. This will include making sure the cottage is thoroughly cleaned, well presented and welcoming for our guests. We’d also like you to keep an eye out and report any repairs or odd jobs that need doing along with replacing any broken items from the store supplies.
Full Personal Protective Equipment (PPE) is provided for all teams and additional extensive measures in place to protect staff.
You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking for:
- No experience is required, training will be provided
- We’d love to hear from you if you have a great attitude and lots of enthusiasm
The package: The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.
Holidays Operation Assistant employer: National Trust
Contact Detail:
National Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Holidays Operation Assistant
✨Tip Number 1
Familiarise yourself with the locations of the holiday cottages in Purbeck and Brownsea Island. Knowing the area well can help you demonstrate your commitment and readiness to work flexibly across different sites.
✨Tip Number 2
Show enthusiasm for the role by researching the National Trust's values and mission. Being able to articulate how your personal values align with theirs can make a strong impression during the assessment.
✨Tip Number 3
Prepare for the online assessment by reflecting on your strengths and how they relate to the responsibilities of the Holidays Operation Assistant. Think about examples from your past experiences, even if they are not directly related to cleaning or hospitality.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours, especially since some Saturdays are required. Highlighting your willingness to adapt to changing schedules can set you apart from other candidates.
We think you need these skills to ace Holidays Operation Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Holidays Operation Assistant position. This will help you tailor your application to highlight relevant skills and enthusiasm.
Complete the Online Assessment: Since this role requires an online assessment instead of a CV, make sure to prepare for it. Take your time to understand the questions and provide thoughtful responses that showcase your strengths and suitability for the role.
Show Enthusiasm: In your application, express your enthusiasm for the role and the National Trust's mission. Highlight any relevant experiences or qualities that demonstrate your positive attitude and willingness to learn.
Check Your Submission: Before submitting your application, double-check all your answers in the online assessment. Ensure that everything is clear and free of errors, as this reflects your attention to detail and professionalism.
How to prepare for a job interview at National Trust
✨Show Enthusiasm
Make sure to express your enthusiasm for the role and the company. The National Trust values a great attitude, so let your passion for working in a team and providing excellent service shine through.
✨Highlight Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability and willingness to adapt to changing schedules. Mention any previous experiences where you successfully managed flexible work patterns.
✨Demonstrate Attention to Detail
As a Holiday Cottage Cleaner, attention to detail is crucial. Be ready to provide examples of how you've ensured cleanliness and organisation in past roles or situations, even if they are not directly related to cleaning.
✨Ask Questions
Prepare thoughtful questions about the role and the team. This shows your interest and helps you understand what it’s like to work at the National Trust. Inquire about training opportunities and how success is measured in this position.
