At a Glance
- Tasks: Lead and inspire a team while managing diverse urban and green spaces in Belfast.
- Company: Join the National Trust, dedicated to preserving special places for everyone, forever.
- Benefits: Enjoy flexible working, substantial pension, free entry to Trust places, and various discounts.
- Why this job: Make a real impact in your community while fostering an inclusive culture and driving change.
- Qualifications: Experience in urban planning or development, strong leadership, and financial acumen required.
- Other info: This role offers significant autonomy and the chance to shape a 10-year strategy.
The predicted salary is between 43200 - 72000 £ per year.
We’re looking for a General Manager to join us at our Belfast portfolio in an exciting role caring for some of our special places in Belfast and surrounding areas. Places like Divis & Black Mountain, Patterson’s Spade Mill, and Rowallane Gardens to name a few. As well as leading on and creating the urban ambition in Northern Ireland as we embark on our new strategy period (2025-2035).
You must be able to drive and direct change across a diverse remit in our new 10-year strategy period. The scale of this role means you’ll need to be confident in understanding your audiences in an Urban and Green space context. This is a rare opportunity to lead at a regional level – we’re looking for an accomplished leader who is committed to people, driving performance, and elevating customer experience.
This is the key leadership role within the property, which you’ll operate with a significant degree of autonomy, inspiring and motivating your team, turning strategy into reality, and delivering across a broad range of operational areas. You’ll support an inclusive and positive culture, where everyone feels a sense of belonging. And you’ll do this for an organisation you can really believe in, as we continue to look after special places for everyone, forever.
What you’ll be doing
This is a role where no two days or weeks will be the same. As well as having an eye on the day-to-day, you’ll have a plan for the future in line with the national and regional strategy.
As part of a successful wider General Manager team across Northern Ireland, you’ll work with our internal Consultancy and external partners to achieve our goals and champion our cause message.
You’ll manage a Property Leadership Team, each with their own specialty, using your motivational style to inspire them to deliver outstanding results across all areas of the portfolio, generating the funds to invest back into further conservation and development. Alongside General Management, you will champion, shape, and lead the urban ambition for the region, identifying possibilities and making relevant connections to guide our focus.
Who we’re looking for
We’re looking for a dynamic leader who can navigate multiple complex challenges while maintaining a focus on excellence. You must be able to drive and direct change across a diverse remit. The scale of this role means you’ll need to be brilliant with finances, people, and projects. You’ll need to know when to delegate and when to take ownership. Everything you do will be in harmony with our values and ambitions, but it will also make perfect commercial and financial sense.
With a wide range of skills in your toolkit, you’ll need to demonstrate the following skills and experience:
- Relevant sector experience such as working in urban planning, urban greenspace, and parks or urban development.
- You can demonstrate strong networking and stakeholder management skills, developing effective partnerships with external organisations to deliver strategic outcomes.
- A forward-thinking approach sharing your compelling vision with internal and external stakeholders.
- You have a track record of dealing with ambiguity or uncertainty, identifying opportunities, determining priorities, and shaping ambition.
- Natural motivator and coach, you demonstrate an ability to set stretching targets and drive performance, helping your team achieve their full potential.
- General Management in an urban context with public benefit at the heart of all we do.
- Both conservation and commercially minded, you’ll have an understanding of what makes a great visitor experience and will be keen to make sure your high standards are evident in all parts of the operation.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary.
- Free entry to National Trust places for you, a guest, and your children (under 18).
- Rental deposit loan scheme.
- Season ticket loan.
- EV car lease scheme.
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts.
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible.
- Employee assistance programme.
- Free parking at most Trust places.
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General Manager employer: National Trust
Contact Detail:
National Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarize yourself with the key locations mentioned in the job description, such as Divis & Black Mountain and Rowallane Gardens. Understanding their unique characteristics and challenges will help you demonstrate your commitment to preserving these special places during the interview.
✨Tip Number 2
Network with professionals in urban planning and greenspace management. Attend local events or join relevant online forums to connect with stakeholders who can provide insights into the current trends and challenges in the field, which will be beneficial for your application.
✨Tip Number 3
Prepare to discuss your experience in managing diverse teams and driving performance. Think of specific examples where you successfully motivated your team to achieve ambitious goals, as this aligns with the role's focus on leadership and team development.
✨Tip Number 4
Research the National Trust's values and recent initiatives related to urban ambition and conservation. Being able to articulate how your vision aligns with their mission will show that you are not only a fit for the role but also passionate about their cause.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description and understand the key responsibilities and skills required for the General Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Leadership Experience: In your CV and cover letter, emphasize your leadership experience, particularly in urban planning or greenspace management. Provide specific examples of how you've motivated teams and driven performance in previous roles.
Demonstrate Strategic Thinking: Illustrate your ability to think strategically by discussing past experiences where you successfully navigated complex challenges or implemented long-term plans. Highlight your understanding of financial management and stakeholder engagement.
Express Your Passion: Convey your passion for conservation and public benefit in your application. Explain why you believe in the mission of the organization and how you can contribute to creating an inclusive culture that reflects the communities served.
How to prepare for a job interview at National Trust
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate your ability to lead and inspire a diverse team. Prepare examples of how you've successfully motivated teams in the past and driven performance, especially in challenging situations.
✨Understand the Urban Context
Familiarize yourself with urban planning and greenspace management. Be ready to discuss how you can apply your knowledge to enhance visitor experiences and contribute to the urban ambition strategy for Northern Ireland.
✨Highlight Your Financial Acumen
This role requires strong financial management skills. Be prepared to discuss your experience with budgeting, financial planning, and how you've made commercially sound decisions that align with conservation goals.
✨Demonstrate Stakeholder Engagement
Effective networking and partnership development are crucial. Share specific examples of how you've built relationships with external organizations to achieve strategic outcomes, and how you plan to do this in your new role.