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- Tasks: Lead a dynamic team at Speke Hall, ensuring top-notch service and managing daily café operations.
- Company: Join the National Trust, a leader in food and hospitality with 185 cafes across the UK.
- Benefits: Enjoy perks like a substantial pension, discounts, flexible working, and free entry to National Trust sites.
- Why this job: Be part of a vibrant culture focused on growth, community, and delivering exceptional visitor experiences.
- Qualifications: Looking for experienced leaders skilled in budgeting, team development, and strategic decision-making.
- Other info: Permanent position with a starting salary of £30,966 and opportunities for professional training.
The predicted salary is between 24800 - 43300 £ per year.
Job Description
Are you looking for the next step in your career in food and beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.
We’re looking for a Food and Beverage Manager to join us. Because we are in a rural area, please think about how you’d be able to get here for work, before applying for the job.
Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.
Hours:Full-time, 37.5 hours per week
Contract: Permanent
Salary:£28,509 per annum
Provisional interview date Tuesday 27th May 2025
Potential start date: Negotiable
What you'll be doing
As Food and Beverage Manager, you’ll lead and support your team at one of the National Trust’s busy visitor attractions. This involves handling things behind the scenes, from administration to developing people and everything in between. You’ll be championing outstanding customer service and keeping presentation standards high, to help give all our visitors an enjoyable day.
You'll be responsible for leading and running our café on a day-to-day basis, so the team can get on with doing what they do best. It’s a busy, lively place, and we want to make sure that we always give visitors the best service every time.
You’ll help to build a great place to work for your team. You’ll recruit and train versatile and hard-working people, and encourage high achievement by setting objectives and reviewing their performance. You might also be needed to support the wider property team from time to time.
You’ll work with the Area Manager to set and achieve financial targets that will increase profitability, as well as overseeing results and acting when needed. Where you can, you'll find ways to improve things, based on feedback from the team and visitors.
We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.
Please also read the full role profile, attached to this advert.
Who we're looking for
We’d love to hear from you if you’re:
- Experienced as a leader, with skills including setting personal objectives and providing development.
- Familiar with budgets, increasing income and controlling costs (including managing stock and waste).
- Confident with identifying new opportunities and making strategic decisions for the future of your department.
- Good with people, with a can-do attitude.
- Aware of health and safety compliance.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Food & Beverage Manager employer: National Trust
Contact Detail:
National Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Manager
✨Tip Number 1
Familiarize yourself with the National Trust's values and mission. Understanding their commitment to inclusivity and community engagement will help you align your approach during the interview, showcasing how you can contribute to their culture.
✨Tip Number 2
Research Speke Hall specifically. Knowing about its history, visitor demographics, and current food and beverage offerings will allow you to discuss tailored strategies for enhancing customer experience and driving profitability.
✨Tip Number 3
Prepare examples of how you've successfully led teams in previous roles. Highlight your experience in setting objectives, training staff, and improving service standards, as these are key aspects of the Food and Beverage Manager role.
✨Tip Number 4
Think about innovative ideas for increasing income and managing costs. Be ready to share specific strategies or initiatives you've implemented in the past that could be adapted for Speke Hall's unique environment.
We think you need these skills to ace Food & Beverage Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Food & Beverage Manager position. Understand the key responsibilities and required skills, such as leadership, budget management, and customer service.
Tailor Your CV: Customize your CV to highlight relevant experience in food and beverage management. Emphasize your leadership skills, experience with budgets, and any previous roles that involved improving service standards or team performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and hospitality. Mention specific experiences that demonstrate your ability to lead a team and grow a business, and express why you want to work at the National Trust.
Highlight Your Achievements: In both your CV and cover letter, include quantifiable achievements from your past roles. For example, mention how you increased profitability or improved customer satisfaction scores in previous positions.
How to prepare for a job interview at National Trust
✨Show Your Leadership Skills
As a Food & Beverage Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you set objectives for your team, and how you support their development. Share specific examples of how you've motivated your team in the past.
✨Demonstrate Financial Acumen
Familiarity with budgets and financial targets is crucial for this role. Be ready to talk about your experience with managing costs, increasing income, and any strategies you've implemented to improve profitability in previous positions.
✨Highlight Customer Service Excellence
The National Trust values outstanding customer service. Prepare to share examples of how you've championed customer satisfaction in your previous roles, including any feedback you've received from customers or how you've handled challenging situations.
✨Discuss Health and Safety Compliance
Awareness of health and safety regulations is essential in the food and beverage industry. Be prepared to discuss your knowledge of compliance standards and any relevant training you've undergone, as well as how you've ensured these standards are met in your previous roles.
