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- Tasks: Help people enjoy outdoor activities and ensure bike safety.
- Company: Join the National Trust, dedicated to preserving nature for everyone.
- Benefits: Enjoy perks like free entry to Trust places, discounts, and flexible working.
- Why this job: Be part of a fun team, making outdoor experiences memorable for all.
- Qualifications: Looking for friendly, adaptable team players eager to learn.
- Other info: Complete an online assessment instead of a CV to apply.
The predicted salary is between 24000 - 33600 £ per year.
Job Description
Summary
We’re looking for someone who loves the outdoor life and wants to help people to enjoy it in their own way. Our Active Outdoors Assistant role is all about giving people a warm welcome, sharing practical information and offering helpful advice. Whether it’s helping with boat hire or supporting other active outdoor activities, you’ll play a key part in making sure everyone has an enjoyable and memorable experience.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here
In this role you’ll be part of a team of 5 Active Outdoors Assistant’s based at Flatford. You’ll report to the Active Outdoors Co-ordinator.
Rowing boat hire has been a popular feature at Flatford for over 100 years. The Active Outdoors Team are based at our rowing boat pontoon in the Granary Garden and are dedicated to ensuring visitors have a safe and enjoyable time on the river. Like all roles at Flatford, you will be delivering brilliant customer service every day you work. You will work closely with out Active Outdoors Co-ordinator and other key property staff, including the Welcome Manager and Site Manager.
What you'll be doing
Day to day, you’ll be working with volunteers to make sure our boats are safe and ready to be hired. You’ll be advising people on outdoor activities, helping with events like ‘parkrun’ and Trust10, and generally making sure that everyone has all the information and guidance they need to enjoy their time outdoors.
Your job is all about creating the best possible experience for everyone. You’ll chat to people to understand their needs and offer relevant advice, while also keeping an eye on safety and maintenance. It’s in your hands to help as many people as possible to enjoy their time in the countryside in whatever way they’d like to.
You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role. Who we're looking for
We’d love to hear from you if you’re:?
- focused on giving great service to everyone you meet
- a team player, but also happy to work on your own initiative
- well-organised and adaptable
- willing to learn new skills.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
•Substantial pension scheme of up to 10% basic salary
•Free entry to National Trust places for you, a guest and your children (under 18)
•Rental deposit loan scheme
•Season ticket loan
•EV car lease scheme
•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
•Flexible working whenever possible
•Employee assistance programme
•Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.
Active Outdoors Assistant x 5 employer: National Trust
Contact Detail:
National Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Active Outdoors Assistant x 5
✨Tip Number 1
Make sure to showcase your passion for the outdoors during the online assessment. Share personal experiences that highlight your love for outdoor activities and how you’ve helped others enjoy them.
✨Tip Number 2
Familiarize yourself with the local outdoor activities and events, like 'parkrun' and Trust10. This knowledge will help you provide relevant advice and demonstrate your commitment to creating enjoyable experiences for visitors.
✨Tip Number 3
Emphasize your teamwork skills in the online assessment. Mention any previous experiences where you successfully collaborated with others, as this role requires working closely with volunteers and team members.
✨Tip Number 4
Show your willingness to learn new skills by mentioning any relevant training or certifications you have pursued. This will demonstrate your adaptability and eagerness to grow within the role.
We think you need these skills to ace Active Outdoors Assistant x 5
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Active Outdoors Assistant role entails. Focus on the key responsibilities and the qualities they are looking for in a candidate.
Complete the Online Assessment: Since this position requires you to complete an online assessment instead of submitting a CV, make sure to prepare for it. Familiarize yourself with the types of questions that may be asked and reflect on your strengths related to customer service and outdoor activities.
Show Your Passion for the Outdoors: In your responses during the assessment, highlight your love for outdoor activities and how you can help others enjoy their time outdoors. Share any relevant experiences that demonstrate your enthusiasm and knowledge.
Emphasize Teamwork and Initiative: The role requires both teamwork and the ability to work independently. Make sure to convey your experience in working collaboratively with others, as well as instances where you took the initiative to solve problems or improve experiences for customers.
How to prepare for a job interview at National Trust
✨Show Your Passion for the Outdoors
Make sure to express your love for outdoor activities during the interview. Share personal experiences that highlight your enthusiasm and how you enjoy helping others engage with nature.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent service in previous roles. The interviewers will be looking for your ability to connect with people and ensure they have a great experience.
✨Be Ready to Discuss Teamwork
Since this role involves working closely with a team, be prepared to talk about your experiences as a team player. Highlight situations where you collaborated effectively with others to achieve a common goal.
✨Emphasize Adaptability and Willingness to Learn
The job requires being well-organized and adaptable. Share instances where you've successfully adapted to new situations or learned new skills quickly, showing that you're ready to take on challenges.
