Tramway Operation and Visitor Experience Manager
Tramway Operation and Visitor Experience Manager

Tramway Operation and Visitor Experience Manager

Derby Full-Time 40000 - 40000 £ / year (est.) No home office possible
N

At a Glance

  • Tasks: Lead and manage tramway operations and enhance visitor experiences at the museum.
  • Company: Join the award-winning Crich Tramway Village, home of the National Tramway Museum.
  • Benefits: Enjoy a competitive salary of £40,000 and flexible working hours.
  • Why this job: Experience job satisfaction in a unique museum environment with full training provided.
  • Qualifications: Strong commercial experience and a passion for heritage transport are essential.
  • Other info: Significant weekend work required from March to October; apply by March 14, 2025.

The predicted salary is between 40000 - 40000 £ per year.

Tramway Operation and Visitor Experience Manager

Do you have a passion for Heritage Transport together with strong commercial experience?

If so, the award-winning Crich Tramway Village, Matlock, Derbyshire, home of the National Tramway Museum is seeking to appoint the following:

Tramway Operation and Visitor Experience Manager

To lead, control and direct the tramway and visitor experience operations aspects of the Museum. We are a unique organisation and full training will be given to the successful candidate.

Working hours for the role are 37.5 per week worked flexibly on an annualized basis. This role will require significant weekend working from March to October.

The key rewards for this role will be job satisfaction and working in the museum environment, we are also offering a salary of £40,000 per annum.

Closing Date: Friday 14th March 2025

The Tramway Museum Society registered as a national charity no. 313615.

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Business Development and Sales

#J-18808-Ljbffr

Tramway Operation and Visitor Experience Manager employer: National Tramway Museum

At Crich Tramway Village, we pride ourselves on being an exceptional employer that values passion for heritage transport and offers a unique working environment. Our commitment to employee growth is reflected in our comprehensive training programs, while our flexible working hours and competitive salary of £40,000 per annum ensure a rewarding work-life balance. Join us in creating memorable visitor experiences in the heart of Derbyshire's stunning landscape, where job satisfaction and a vibrant museum culture await you.
N

Contact Detail:

National Tramway Museum Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Tramway Operation and Visitor Experience Manager

✨Tip Number 1

Familiarize yourself with the heritage transport sector, especially tramway operations. Understanding the unique challenges and opportunities in this field will help you stand out during interviews.

✨Tip Number 2

Network with professionals in the museum and heritage transport industry. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the position.

✨Tip Number 3

Highlight any experience you have in managing visitor experiences or operations in similar environments. Be prepared to discuss specific examples of how you've enhanced visitor engagement or operational efficiency.

✨Tip Number 4

Demonstrate your passion for heritage transport during the interview process. Share your personal experiences or interests related to trams and museums to show that you're genuinely invested in the role.

We think you need these skills to ace Tramway Operation and Visitor Experience Manager

Leadership Skills
Commercial Acumen
Visitor Experience Management
Operational Management
Project Management
Customer Service Excellence
Team Management
Communication Skills
Problem-Solving Skills
Flexibility and Adaptability
Heritage Transport Knowledge
Event Planning
Budget Management
Stakeholder Engagement

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Tramway Operation and Visitor Experience Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in heritage transport and any commercial roles you've held. Use specific examples that demonstrate your ability to lead and manage operations effectively.

Show Your Passion: Express your passion for heritage transport and visitor experiences in your application. Share any personal stories or experiences that connect you to the role and the museum environment.

Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your documents are well-organized and professional.

How to prepare for a job interview at National Tramway Museum

✨Show Your Passion for Heritage Transport

Make sure to express your enthusiasm for heritage transport during the interview. Share any personal experiences or projects that highlight your passion, as this role is centered around a love for tramways and their history.

✨Demonstrate Commercial Experience

Prepare examples of your previous commercial experience that relate to visitor engagement and operational management. Discuss how you've successfully increased visitor numbers or improved customer satisfaction in past roles.

✨Highlight Leadership Skills

As a manager, you'll need to lead and direct teams effectively. Be ready to discuss your leadership style and provide examples of how you've motivated and managed teams in challenging situations.

✨Understand the Unique Environment

Research Crich Tramway Village and its operations. Familiarize yourself with the museum's mission and values, and be prepared to discuss how you can contribute to enhancing the visitor experience in this unique setting.

Tramway Operation and Visitor Experience Manager
National Tramway Museum
N
  • Tramway Operation and Visitor Experience Manager

    Derby
    Full-Time
    40000 - 40000 £ / year (est.)

    Application deadline: 2027-03-14

  • N

    National Tramway Museum

Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>