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- Tasks: Engage with customers, process orders, and support sales growth in a dynamic team.
- Company: Join Arnold Laver, part of the National Timber Group, known for its supportive culture.
- Benefits: Enjoy competitive salary, six weeks holiday, employee discounts, and training opportunities.
- Why this job: Be part of a thriving team and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills and a proactive approach; timber knowledge is a plus.
- Other info: Full-time role with excellent career development and a friendly work environment.
The predicted salary is between 30000 - 42000 £ per year.
Arnold Laver, part of the National Timber Group, are looking to recruit an Internal Sales Executive to join a busy team based at their Oldbury branch. The successful candidate will be a customer-focused, confident and enthusiastic individual with good communication skills. Timber knowledge would be advantageous for this role.
Duties will include:
- Speaking to trade, trade cash and public within the sales office environment, efficiently and courteously
- Working pro-actively within the sales team
- Liaising with company management to support and implement growth strategies
- Controlling and maintaining allocated customer accounts
- Increasing the number of trading customer accounts and ensuring that the business grows
- Ensuring that all customers trade within their agreed credit terms and resolving queries in order to ensure prompt payment
- Processing orders accurately
- Answer telephone queries
- Checking goods in and putting stock away
- Keeping the Branch clean and tidy
Attributes:
- Hard-working, multi-tasker with a strong drive to get it right first time.
- Strong communicator: able to adapt style and tone to suit our varied customer base.
- Strong customer service focus, keeps calm under pressure.
- Proactive approach to both the core tasks and helping others.
- Adaptable: able to switch between tasks at short notice as required by the business.
Working hours, Benefits and Salary:
- Full time position, Monday to Friday.
- Competitive salary commensurate with relevant skills and experience.
- Christmas and New Year shut down – included as part of the overall holiday entitlement.
- Six weeks holiday per year (pro rata).
- Employee discount available on company products.
- Free access to the company benefits, rewards, and wellbeing website, including retailer discounts and Employee Assistance Programme (EAP).
- Training, development and promotion opportunities.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Employee discount
- Enhanced paternity leave
- Free parking
- On-site parking
- Sick pay
Work Location: In person
Internal Sales Executive employer: National Timber Group
Contact Detail:
National Timber Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Executive
✨Tip Number 1
Get to know the company inside out! Research Arnold Laver and the National Timber Group. Understanding their values and products will help you connect better during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with customers, try role-playing common sales scenarios with a friend. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows initiative and enthusiasm!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Internal Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Internal Sales Executive role. Highlight your customer service experience and any relevant timber knowledge to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and how you can contribute to our team. Don’t forget to mention why you want to work with us at Arnold Laver.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use a friendly tone that reflects your personality – we love a bit of character!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at National Timber Group
✨Know Your Timber
If you have any timber knowledge, make sure to brush up on it before the interview. Being able to speak confidently about different types of timber and their uses can really impress the hiring team at Arnold Laver. If you're not familiar, do a bit of research to show your enthusiasm for the industry.
✨Show Off Your Communication Skills
As an Internal Sales Executive, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to role-play common sales scenarios with a friend to get comfortable with adapting your tone and style to different customer types.
✨Demonstrate Your Customer Focus
Prepare examples from your past experiences where you've gone above and beyond for customers. Highlighting your proactive approach and ability to resolve queries efficiently will resonate well with the team, as they value a strong customer service focus.
✨Be Ready to Multi-task
The role requires juggling various tasks, so be prepared to discuss how you manage multiple responsibilities. Think of specific instances where you've successfully handled several tasks at once, and be ready to share those stories during the interview.