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For Companies At a Glance
- Tasks: Engage with customers, process orders, and support sales growth in a dynamic team.
- Company: Join Arnold Laver, part of the National Timber Group, known for its supportive culture.
- Benefits: Enjoy competitive salary, six weeks holiday, employee discounts, and a company pension.
- Other info: Full-time role with excellent training and career development opportunities.
- Why this job: Be part of a thriving team and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills and a proactive attitude; timber knowledge is a plus.
The predicted salary is between 30000 - 42000 £ per year.
Arnold Laver, part of the National Timber Group, are looking to recruit an Internal Sales Executive to join a busy team based at their Oldbury branch.
The successful candidate will be a customer-focused, confident and enthusiastic individual with good communication skills. Timber knowledge would be advantageous for this role.
Duties will include:
- Speaking to trade, trade cash and public within the sales office environment, efficiently and courteously
- Working pro-actively within the sales team
- Liaising with company management to support and implement growth strategies
- Controlling and maintaining allocated customer accounts
- Increasing the number of trading customer accounts and ensuring that the business grows
- Ensuring that all customers trade within their agreed credit terms and resolving queries in order to ensure prompt payment
- Processing orders accurately
- Answer telephone queries
- Checking goods in and putting stock away
- Keeping the Branch clean and tidy
Attributes:
- Hard-working, multi-tasker with a strong drive to get it right first time.
- Strong communicator: able to adapt style and tone to suit our varied-customer base.
- Strong customer service focus, keeps calm under pressure.
- Proactive approach to both the core tasks and helping others.
- Adaptable: able to switch between tasks at short notice as required by the business.·
Working hours, Benefits and Salary:
- Full time position, Monday to Friday.
- Competitive salary commensurate with relevant skills and experience.
- Christmas and New Year shut down – included as part of the overall holiday entitlement.
- Six weeks holiday per year (pro rata).
- Employee discount available on company products.
- Free access to the company benefits, rewards, and wellbeing website, including retailer discounts and Employee Assistance Programme (EAP).
- Training, development and promotion opportunities.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Employee discount
- Enhanced paternity leave
- Free parking
- On-site parking
- Sick pay
Work Location: In person
Internal Sales Executive employer: National Timber Group
Contact Detail:
National Timber Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Executive
✨Tip Number 1
Get to know the company inside out! Research Arnold Laver and the National Timber Group, so you can chat confidently about their values and products during your interview. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your communication skills! Since this role is all about speaking with customers, try role-playing common sales scenarios with a friend. This will help you feel more at ease when it comes to handling queries and building rapport.
✨Tip Number 3
Show off your proactive side! Think of examples from your past experiences where you've taken the initiative to solve problems or improve processes. This will highlight your adaptability and strong customer service focus, which are key for this role.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who take the extra step to connect with us directly. Plus, it gives you a chance to showcase your enthusiasm for joining our team at Arnold Laver.
We think you need these skills to ace Internal Sales Executive
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you’ve gone above and beyond for customers in the past, so share specific examples that showcase your ability to communicate effectively and keep calm under pressure.
Tailor Your Application: Don’t just send a generic CV and cover letter! We love it when candidates take the time to tailor their applications to us. Mention why you’re interested in the Internal Sales Executive role at Arnold Laver and how your skills align with our needs.
Be Proactive: We appreciate a proactive approach, so don’t hesitate to mention any initiatives you’ve taken in previous roles. Whether it’s improving processes or helping teammates, show us how you can contribute to our growth strategies!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at National Timber Group
✨Know Your Timber
If you have any timber knowledge, make sure to brush up on it before the interview. Being able to speak confidently about different types of timber and their uses can really impress the interviewers at Arnold Laver. If you're not familiar with timber, do some quick research to show your enthusiasm for learning.
✨Show Off Your Communication Skills
As an Internal Sales Executive, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've successfully communicated with customers in the past. This will demonstrate your ability to adapt your style to suit different customer needs.
✨Demonstrate Your Customer Focus
Prepare to discuss how you’ve gone above and beyond for customers in previous roles. Think of specific instances where you resolved queries or improved customer satisfaction. This will highlight your proactive approach and strong customer service focus, which are essential for this role.
✨Be Ready to Multi-task
The job requires a hard-working multi-tasker, so be prepared to discuss how you manage multiple tasks effectively. You could share examples from past experiences where you successfully juggled various responsibilities while maintaining quality. This will show that you can handle the dynamic nature of the sales environment.