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- Tasks: Coordinate operations and support various teams at the National Theatre.
- Company: Join the vibrant team at the National Theatre's Enterprises.
- Benefits: Gain valuable experience in a creative environment with flexible working options.
- Other info: Opportunity to work on exciting projects in a renowned cultural institution.
- Why this job: Be part of a dynamic team that enhances customer experiences in the arts.
- Qualifications: Strong admin skills, Microsoft Office proficiency, and a knack for teamwork.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an Operational Support Coordinator to join the National Theatre's Enterprises team. The Operational Support Coordinator (OSC) plays a key role in the effective planning, organisation and delivery of administrational functions across the Customer Experience and Commercial Operations directorate.
Acting as the principal user of Staff Savvy (time and attendance system), the OSC has the core responsibility of programming front of house staff and leading on payroll processing and associated reporting. Additionally, the OSC supports the wider department through various administrative tasks including minute taking, event coordination, procurement, office management and project support across filming and photography, Theatreworks and Tours.
The OSC will also provide wider support for the Retail, Publishing and Visitor Experience teams as a flexible resource when required. The OSC works proactively across various departments providing timely support and accurate information to ensure the directorate runs smoothly.
As such, and as the primary user of Staff Savvy managing rostering, payroll and personnel related reporting for 70 front line staff, attention to detail, a positive communication style and excellent team working skills are essential parts of this role.
The successful candidates will have the following:
- Excellent Microsoft Office skills and general administrative skills are essential
- Experience of rota management, payroll and reporting
- Ability to report and analyse financial and numerical data
- Excellent time management, planning, team working and organisational skills
- Ability to demonstrate a positive and flexible approach to work and be able to adapt to new information, procedures and customers
Operational Support Coordinator employer: National Theatre
Contact Detail:
National Theatre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to the National Theatre. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the National Theatre and its operations. Show us you’re not just interested in the role but also in how you can contribute to their mission.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on showcasing your organisational skills and attention to detail, which are key for the Operational Support Coordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Operational Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operational Support Coordinator role. Highlight your experience with rota management, payroll, and any relevant administrative skills. We want to see how your background fits perfectly with what we’re looking for!
Show Off Your Skills: Don’t forget to showcase your excellent Microsoft Office skills and any experience you have with time and attendance systems like Staff Savvy. We love seeing candidates who can demonstrate their technical abilities clearly.
Be Detail-Oriented: Attention to detail is key for this role, so make sure your application is free from typos and errors. We appreciate a polished application that reflects your organisational skills right from the start!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at National Theatre
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of the Operational Support Coordinator role. Brush up on your knowledge of Staff Savvy and be ready to discuss your experience with rota management, payroll, and reporting. This will show that you’re not just interested in the job, but that you understand what it entails.
✨Show Off Your Skills
Prepare examples that highlight your Microsoft Office skills and general administrative abilities. Think about specific situations where you’ve successfully managed time, planned events, or supported a team. Being able to articulate these experiences will demonstrate your capability to handle the demands of the role.
✨Be a Team Player
Since this role involves working across various departments, emphasise your teamwork skills. Share instances where you’ve collaborated effectively with others, especially in a flexible environment. This will help convey that you can adapt and support different teams as needed.
✨Stay Positive and Flexible
The OSC role requires a positive communication style and adaptability. Prepare to discuss how you’ve handled changes or unexpected challenges in previous roles. Showing that you can maintain a positive attitude while being flexible will resonate well with the interviewers.