At a Glance
- Tasks: Lead projects that enhance efficiency using AI in a cultural organisation.
- Company: Join the National Theatre, a key player in the UK's cultural scene.
- Benefits: Gain valuable experience and contribute to innovative projects in a dynamic environment.
- Other info: Opportunity to work with cutting-edge technology and improve workflows.
- Why this job: Shape the future of theatre operations while making a real impact.
- Qualifications: Experience in operational roles and strong project management skills required.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a Business Operations and Support Project Lead to join the National Theatre Business Operations and Support Team. This is a rare opportunity to shape how one of the UK’s most significant cultural organisations works behind the scenes at a time when AI and automation are reshaping how our teams work.
You’ll deliver practical, cross‑organisational projects that utilise AI to make the NT more efficient, sustainable and resilient — helping teams spend more time on the work that supports great theatre. You will be responsible for delivering strategic projects that enhance operational efficiencies across business operations functions (including Finance, IT and People) as well as theatre operations (including Front of House, New Work and box office). This includes planning, coordinating and automating projects in the Business Operations and Support team roadmap.
The successful candidate will have the following:
- Demonstrable experience in a similar operational role
- Strong analytical, problem‑solving, and decision‑making skills
- Experience managing projects from conception to completion
- Confident using Microsoft 365 and Power Platform tools, including Forms, Bookings, Lists, Power BI and Power Automate, to design practical solutions and improve workflows
- Logical thinker with experience of documenting operational processes step by step in narrative and flow chart form and identifying areas to improve and streamline
If that sounds like you, this may be the role for you!
The closing date for the receipt of a completed application is Sunday 26 July 2026 at 11:59pm.
Business Operations and Support Project Lead in London employer: National Theatre
The National Theatre in Greater London is an exceptional employer, offering a vibrant work culture that values creativity and collaboration. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to the arts. With a commitment to excellence in customer service and a supportive team environment, working here means being part of a prestigious institution dedicated to delivering outstanding experiences for audiences.
StudySmarter Expert Advice🤫
We think this is how you could land Business Operations and Support Project Lead in London
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We think you need these skills to ace Business Operations and Support Project Lead in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at National Theatre, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at National Theatre
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with National Theatre’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
