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Search the site

Hereford Full-Time No home office possible
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At a Glance

  • Tasks: Assist in managing a charity shop, focusing on stock generation and volunteer support.
  • Company: Join National Star, a charity transforming lives of young people with disabilities for over 50 years.
  • Benefits: Enjoy perks like a ‘Golden Hello’, career development, and access to fitness facilities.
  • Why this job: Make a real impact while gaining valuable retail experience in a supportive environment.
  • Qualifications: Experience in retail management and strong communication skills are essential.
  • Other info: Flexible hours available; perfect for students looking for part-time work.

Our charity shops are vital in supporting National Star’s aim to transform the lives of young people with disabilities.

Location: Hereford

Job Details

  • Salary: £12.30 per hour from April 2025
  • Role Type: Part-Time, All Year Post
  • Hours of Work: 7 hours/week, 52 weeks/year
  • Contract Type: Permanent
  • Application Deadline: 18/05/2025
  • Interview Date: To Be Confirmed

About the Role

This is an exciting opportunity for an experienced and enthusiastic deputy retail manager to join our team based in Hereford as we expand our opening hours to include Sundays. Working closely with the retail manager, you will use your creativity, communication, and customer service skills to generate quality donated stock. You will understand merchandising, presenting clothing, homeware, and books to encourage maximum sales. You will also support the recruitment, training, and management of a diverse team of volunteers. The role involves working 7 hours on Sundays, with some flexibility to work additional days to cover absences, though this is not essential.

How to Apply

Apply online for the Charity Retail Shop Deputy Manager (Sundays) role. For more details, contact our recruitment team at 01242 504300.

About National Star

National Star is a growing charity with over 1,200 staff across England and Wales. Established over 50 years ago, we have supported hundreds of young people with disabilities to achieve their potential.

Employee Benefits

  • ‘Golden Hello’ up to £250 upon successful probation (pro-rata for part-time)
  • Career development opportunities and comprehensive induction
  • Staff minibus from Cheltenham and Gloucester to our Ullenwood site (Monday-Friday)
  • Award-winning training
  • Access to fitness suite, swimming pool, and staff clubs
  • Westfield medical cover
  • Life insurance
  • Employee helpline
  • Contributory pension scheme
  • Option to purchase a TOTUM discount card
  • Employee discounts at various retailers and attractions

Search the site employer: NATIONAL STAR

National Star is an exceptional employer dedicated to transforming the lives of young people with disabilities, offering a supportive and inclusive work environment in Hereford. With a strong focus on employee growth, we provide comprehensive training, career development opportunities, and a range of benefits including a 'Golden Hello', access to fitness facilities, and a contributory pension scheme. Join us in making a meaningful impact while enjoying a flexible work schedule and the chance to lead a diverse team of volunteers.
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Contact Detail:

NATIONAL STAR Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Search the site

✨Tip Number 1

Familiarise yourself with National Star's mission and values. Understanding how the charity supports young people with disabilities will help you align your answers during the interview and demonstrate your passion for the role.

✨Tip Number 2

Showcase your experience in retail management by preparing specific examples of how you've successfully managed teams or improved sales in previous roles. This will highlight your suitability for the deputy manager position.

✨Tip Number 3

Network with current or former employees of National Star if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview.

✨Tip Number 4

Be ready to discuss your ideas for generating quality donated stock and merchandising strategies. This shows your proactive approach and creativity, which are key for the role.

We think you need these skills to ace Search the site

Customer Service Skills
Communication Skills
Team Management
Recruitment and Training
Merchandising Skills
Creativity
Sales Techniques
Organisational Skills
Flexibility
Problem-Solving Skills
Attention to Detail
Time Management
Leadership Skills
Understanding of Retail Operations

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Charity Retail Shop Deputy Manager position. Tailor your application to highlight relevant experience in retail management, customer service, and team leadership.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in retail or management roles. Emphasise any achievements related to sales, stock management, or volunteer coordination that align with the job requirements.

Write a Strong Cover Letter: In your cover letter, express your passion for working in charity retail and how your skills can contribute to National Star's mission. Mention specific examples of how you've successfully managed teams or improved sales in past roles.

Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.

How to prepare for a job interview at NATIONAL STAR

✨Show Your Passion for Charity Work

Make sure to express your enthusiasm for the charity sector during the interview. Share any personal experiences or motivations that drive you to work in a role that supports young people with disabilities.

✨Demonstrate Your Retail Knowledge

Be prepared to discuss your understanding of retail management, especially in a charity context. Highlight your experience with merchandising and how you can creatively present items to maximise sales.

✨Highlight Team Management Skills

Since the role involves managing a diverse team of volunteers, be ready to talk about your leadership style. Provide examples of how you've successfully recruited, trained, and motivated a team in the past.

✨Prepare Questions About the Role

Show your interest by preparing thoughtful questions about the position and the charity's goals. This not only demonstrates your enthusiasm but also helps you understand if the role is the right fit for you.

Search the site
NATIONAL STAR
Location: Hereford

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