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- Tasks: Support the launch and running of a new charity shop while managing a team of volunteers.
- Company: Join National Star, a charity transforming lives for young people with disabilities.
- Benefits: Enjoy competitive pay, career development, and free access to fitness facilities.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Retail experience and strong communication skills are essential.
- Other info: Flexible hours available, with both full-time and part-time options.
Overview
National Star are looking for an experienced and enthusiastic charity shop Deputy Manager to support the launch and ongoing running of our new charity shop in Tewkesbury.
Details
- Salary: £12.30 per hour
- Role type: 52 Week
- Hours of work: Full time and Part Time
- Location: Tewkesbury
- Location status: On site (Tewkesbury)
- Contract type: Permanent
- Interview date: TBC
- Interview date (specific): 14/10/2025
About the role
Can you be a successful member of the National Star Retail Team? Our charity shops across Gloucestershire and Hereford are vital in supporting National Star’s aim to transform the lives of young people with disabilities.
We are looking for an enthusiastic charity shop Deputy Manager with strong retail experience to support the launch and ongoing running of our new charity shop in Tewkesbury. We have both full time and part time hours available (between 3 – 5 days per week which will include some weekend working).
Working closely with the retail manager, you will use your creativity, communication and customer service skills to generate quality donated stock. It’s likely that you will understand merchandising, presenting clothing, homeware and books in a way that will encourage maximum sales.
It also goes without saying that you will be confident in supporting the recruitment, training and management of a team of diverse volunteers.
(please note that if a suitable applicant is found we may close the vacancy – please apply early)
Responsibilities
- Support the launch and ongoing running of the new charity shop in Tewkesbury.
- Work with the retail manager to generate quality donated stock and maximise sales.
- Merchandise and present clothing, homeware and books to drive sales.
- Recruit, train and manage a diverse team of volunteers.
Apply
Apply online to the Charity Retail Shop Deputy Manager role.
National Star is a growing charity with more than 1,200 staff based in England and Wales. Established more than 50 years ago, we’ve supported hundreds of young people with disabilities to achieve their potential.
Benefits
- Fantastic career development opportunities and comprehensive induction programme – theory and practical
- Free employee minibus service from central Gloucester and central Cheltenham to Ullenwood, Monday to Friday (subject to availability)
- Award-winning training
- Free use of National Star facilities at Ullenwood, including a heated indoor swimming pool and fitness suite
- Westfield medical cover
- Life insurance cover
- Employee helpline
- Contributory pension scheme
- Opportunity to purchase a TOTUM discount card
- Employee discounts at attractions, high street retailers, supermarkets, utilities and motoring, plus much more
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Search the site employer: NATIONAL STAR
Contact Detail:
NATIONAL STAR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Search the site
✨Tip Number 1
Get to know the charity! Research National Star and their mission. When you understand what they stand for, you can tailor your conversation during interviews to show how your values align with theirs.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at the charity shop.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to retail management and volunteer coordination. Role-play with a friend to boost your confidence before the big day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the National Star team.
We think you need these skills to ace Search the site
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about supporting young people with disabilities and how your experience aligns with our mission.
Tailor Your CV: Make sure to customise your CV for this specific role. Highlight your retail experience and any relevant skills that match what we’re looking for in a Deputy Manager. It’s all about showing us why you’re the perfect fit!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.
Apply Early!: Don’t wait until the last minute to submit your application. If you think you’re a good fit, apply through our website as soon as possible. We might close the vacancy early if we find the right candidate!
How to prepare for a job interview at NATIONAL STAR
✨Know the Charity Inside Out
Before your interview, take some time to research National Star and its mission. Understand how their charity shops contribute to transforming the lives of young people with disabilities. This knowledge will not only impress the interviewers but also show your genuine interest in the role.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Highlight specific examples where you've successfully managed stock, driven sales, or trained volunteers. Use metrics if possible, like sales increases or successful campaigns, to demonstrate your impact.
✨Demonstrate Team Leadership Skills
As a Deputy Manager, you'll be leading a diverse team of volunteers. Prepare to share your approach to recruitment, training, and team management. Think of examples where you've motivated a team or resolved conflicts, as this will showcase your leadership abilities.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the charity shop's goals, the team dynamics, or the challenges they face. This shows that you're not just interested in the job, but also in contributing to the charity's success.