As a key member of the customer service team you will play an essential part in maintaining a professional, efficient and friendly reception environment. You will support the smooth running of our operational services while working closely with student trainees, providing on the job training, guidance and high quality customer service. Main responsibilities include Meet greet and welcome students and visitors. Operate switchboard in a timely and professional manner. Respond to internal and external enquiries efficiently and effectively. Complete postal services. Deliver accurate and timely administrative support across the service, maintaining a high standard of professionalism. Maintain excellent customer service at all times. Work with colleagues collaboratively, to meet deadlines. Working hours are all year round 8am-1pm Monday -Friday.
Customer Services Advisor employer: National Star
At National Star, we pride ourselves on being an exceptional employer dedicated to making a positive impact in the lives of young people with disabilities. Our supportive and collaborative work culture fosters professional growth, offering flexible working arrangements and opportunities for career progression. Join us in Hereford or Ullenwood, where every day presents a chance to make a meaningful difference in the community.