At a Glance
- Tasks: Support charity shops by managing operations and enhancing customer experience.
- Company: Join a growing network of charity retail shops making a difference.
- Benefits: Flexible working hours, creative environment, and the chance to make an impact.
- Other info: Opportunity to work across multiple locations with a supportive team.
- Why this job: Use your skills to support a good cause while gaining valuable retail experience.
- Qualifications: Experience in retail, creativity, and strong communication skills are essential.
The predicted salary is between 20000 - 25000 € per year.
This is an exciting opportunity for an experienced and enthusiastic retail deputy manager / supervisor to help support the growing network of charity retail shops across Gloucester, Cheltenham, Hereford, Tewkesbury and Cirencester.
You will be working ideally 3 days a week on a “floating” basis between the stores to help support day to day operations and staffing levels. As our stores are open all year round including weekends it is vital that you have full flexibility regarding working days and that you have transport to be able to move between the stores as required.
Ideally coming from a charity retail or fashion retail background, you will use your creativity, communication and customer service skills to enhance the full customer experience within the stores. It’s likely that you will understand merchandising, presenting clothing, homeware and books in a way that will encourage maximum sales.
It would also be an advantage if you have experience of managing donations and stock. You will have the support of the store management team but it would also be desirable that you have some supervisory experience to help with managing a team of volunteers.
Charity Retail Shop Deputy Manager (Floating) in Cheltenham employer: National Star
Join a dynamic and supportive team dedicated to making a difference in the community through charity retail. As a Charity Retail Shop Deputy Manager, you will enjoy a flexible working environment across multiple locations, fostering a culture of collaboration and creativity. With opportunities for personal growth and development, you will play a vital role in enhancing customer experiences while contributing to meaningful causes.
StudySmarter Expert Advice🤫
We think this is how you could land Charity Retail Shop Deputy Manager (Floating) in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity retail sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in merchandising and customer service. Share specific examples of how you've enhanced the customer experience in previous roles.
✨Tip Number 3
Flexibility is key! Make sure to emphasise your willingness to work across different locations and days. This shows that you're adaptable and ready to jump in wherever needed, which is super important for a floating role.
✨Tip Number 4
Apply through our website! We’ve got loads of exciting opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves and you’ll be one step closer to landing that dream job.
We think you need these skills to ace Charity Retail Shop Deputy Manager (Floating) in Cheltenham
Some tips for your application 🫡
Show Your Passion for Charity Retail:When writing your application, let your enthusiasm for charity retail shine through. Share any relevant experiences that highlight your commitment to the cause and how you can contribute to our mission.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your supervisory experience and any skills related to merchandising and customer service that align with what we’re looking for.
Be Clear About Your Flexibility:Since this role requires flexibility, be upfront about your availability in your application. Mention your willingness to work across different locations and your transport arrangements to make it easier for us to see you as a fit.
Use Examples to Showcase Your Skills:In your application, use specific examples to demonstrate your creativity and communication skills. Whether it’s a successful merchandising strategy or a time you enhanced customer experience, we want to hear about it!
How to prepare for a job interview at National Star
✨Know Your Charity Retail
Make sure you brush up on the charity retail sector before your interview. Understand the mission of the organisation you're applying to and be ready to discuss how your experience aligns with their values. This shows genuine interest and commitment.
✨Showcase Your Flexibility
Since this role requires floating between stores, highlight your flexibility in working hours and locations. Be prepared to discuss past experiences where you've adapted to changing environments or schedules, as this will demonstrate your suitability for the role.
✨Demonstrate Your Customer Service Skills
Prepare examples that showcase your customer service skills. Think about times when you went above and beyond for a customer or resolved a difficult situation. This is crucial in retail, especially in a charity setting where customer experience can significantly impact donations.
✨Talk About Team Management
If you have supervisory experience, be ready to discuss it! Share specific instances where you successfully managed a team, particularly volunteers. Highlight your communication style and how you motivate others, as this will be key in managing a diverse group of volunteers.
