At a Glance
- Tasks: Support charity shops by managing operations and enhancing customer experience across multiple locations.
- Company: Join a passionate charity dedicated to making a difference in the community.
- Benefits: Flexible working hours, opportunity to develop leadership skills, and contribute to a meaningful cause.
- Other info: Dynamic role with opportunities to work in various locations and lead a team of volunteers.
- Why this job: Make a positive impact while gaining valuable retail management experience.
- Qualifications: Experience in retail, strong communication skills, and a passion for charity work.
The predicted salary is between 22000 - 27000 £ per year.
This is an exciting opportunity for an experienced and enthusiastic retail deputy manager / supervisor to help support the growing network of charity retail shops across Gloucester, Cheltenham, Hereford, Tewkesbury and Cirencester.
You will be working ideally 3 to 4 days a week on a “floating” basis between the stores to help support day to day operations and staffing levels.
As our stores are open all year round including weekends it is vital that you have full flexibility regarding working days and that you have transport to be able to move between the stores as required.
Ideally coming from a charity retail or fashion retail background, you will use your creativity, communication and customer service skills to enhance the full customer experience within the stores.
It’s likely that you will understand merchandising, presenting clothing, homeware and books in a way that will encourage maximum sales.
It would also be an advantage if you have experience of managing donations and stock.
You will have the support of the store management team but it would also be desirable that you have some supervisory experience to help with the managing a team of volunteers.
Charity Retail Shop Deputy Manager (Floating) employer: National Star
National Star is an exceptional employer that prioritises sustainability and social impact, making it a rewarding place to work for those passionate about environmental initiatives. With a collaborative work culture that encourages innovation and personal growth, employees have the opportunity to lead meaningful projects that directly contribute to the organisation's mission of transforming lives. Located in a supportive environment, you will engage with diverse teams and communities, driving positive change while developing your career in sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Charity Retail Shop Deputy Manager (Floating)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including National Star, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Charity Retail Shop Deputy Manager (Floating)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like National Star that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at National Star will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about National Star and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at National Star
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at National Star, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at National Star!
