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For Companies At a Glance
- Tasks: Serve delicious food and drinks while providing top-notch customer service.
- Company: Join the award-winning National Space Centre team in a vibrant café environment.
- Benefits: Earn £12.70 per hour with flexible part-time hours and a fun atmosphere.
- Why this job: Be part of an exciting venue and make visitors' experiences unforgettable.
- Qualifications: Customer service experience and a passion for coffee are essential.
- Other info: Opportunity for career growth and training as a Fire Warden.
The award winning National Space Centre is a unique visitor attraction and education facility. We are looking to recruit talented individuals to join our team in providing the best customer service in the industry. An experienced Barista / Café Assistant is required to join our busy catering team working in Boosters Café.
Applicants should have excellent customer service and communication skills. You should have a flexible, adaptable and willing attitude towards work. The ability to work in a busy environment is important.
Working Hours
Part‑time 7.5 hours Sundays (Normal working hours are 9.00am to 5.00pm although some flexibility of times may be required). Plus additional evening shifts during peak periods. Please note that this role is permanent (subject to successful completion of probationary period) and not suitable for temporary seasonal / holiday or term‑only working. Rate of pay is 12.70 per hour.
Application
To apply please submit your CV and a covering letter. Please ensure you have completed the application questions; if you haven’t completed the questions – you will not be offered an interview. (No agencies). Closing date for completed applications is 12 noon Monday 3rd November. Interviews for short‑listed candidates will be held on Tuesday 11th November at the National Space Centre.
Main Tasks
- To prepare and deliver all food and drink on the menu to company standards.
- Ensure café start of day procedures are followed.
- Operate till and cash float.
- Help to develop the catering offer at Boosters with the aim of improving profitability and customer satisfaction.
- Replenish stock throughout the day.
- Ensure café area and equipment are kept clean.
- Ensure proper maintenance of all café equipment.
- To ensure that the café area always meets required standards.
- Ensure end of day closedown procedures are followed.
- To respond to visitor demands and deal with complaints making the decision on individual situations in line with National Space Centre operational policies.
- Ensure that all Environmental health and hygiene legislation is adhered to.
- Ensure all health & safety and hygiene records are maintained.
These tasks are indicative of the role and are not exhaustive.
Person Specification
- Excellent standards of customer care.
- Experience of a similar role within a coffee shop or café.
- Food Safety qualification.
- Good organisational abilities.
- Excellent presentation.
- Excellent communication skills.
- Able to work well in a busy environment.
Other Information
- Responsible to: Coffee Shop Manager
- Overall Purpose: To operate Boosters Café at the National Space Centre.
- Fire Warden Position: The role will train up to Fire warden.
- Working with children: A Disclosure is required for this role.
Barista Café Assistant (Part-Time) in Leicester employer: National Space Centre
Contact Detail:
National Space Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista Café Assistant (Part-Time) in Leicester
✨Tip Number 1
Get to know the café scene! Before your interview, pop into Boosters Café and chat with the staff. This shows your genuine interest and gives you a feel for the vibe. Plus, it’s a great way to pick up on what they value in customer service.
✨Tip Number 2
Practice your communication skills! Since this role is all about excellent customer service, think of some scenarios where you might need to handle complaints or busy periods. Role-playing these situations can help you feel more confident during the interview.
✨Tip Number 3
Show off your flexibility! Make sure to highlight your willingness to adapt to different shifts and busy times. Employers love candidates who can jump in when needed, especially in a bustling café environment like Boosters.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to be part of our team at the National Space Centre. Don’t miss out!
We think you need these skills to ace Barista Café Assistant (Part-Time) in Leicester
Some tips for your application 🫡
Craft a Stellar CV: Your CV is your first impression, so make it shine! Highlight your customer service experience and any relevant skills that match the Barista role. Keep it clear and concise, and don’t forget to tailor it to the café environment.
Write a Personal Covering Letter: This is your chance to show us your personality! Share why you’re excited about working at Boosters Café and how your experience aligns with our mission. Be genuine and let your passion for customer service come through.
Answer Application Questions Thoughtfully: Don’t skip those application questions! They’re designed to help us get to know you better. Take your time to answer them thoughtfully, showcasing your adaptability and willingness to work in a busy environment.
Apply Through Our Website: We want to make this process as smooth as possible for you, so apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re tech-savvy!
How to prepare for a job interview at National Space Centre
✨Know Your Coffee
Brush up on your coffee knowledge! Familiarise yourself with different types of coffee, brewing methods, and the menu items at Boosters Café. This will not only impress the interviewers but also show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This is crucial for a Barista/Café Assistant role!
✨Demonstrate Flexibility
Since the job requires adaptability, be ready to discuss your availability and willingness to work during peak times or additional shifts. Highlight any previous experience where you had to adjust to changing circumstances.
✨Practice Good Communication
Effective communication is key in a busy café environment. During the interview, practice clear and concise responses. You might even want to role-play common customer interactions to showcase your skills!