Senior Product Officer

Senior Product Officer

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead innovative fundraising products and enhance supporter engagement at NSPCC.
  • Company: Join NSPCC, a leading charity making a real difference in children's lives.
  • Benefits: Generous leave, employee discounts, wellness support, and a solid pension scheme.
  • Why this job: Make a meaningful impact while developing exciting fundraising initiatives.
  • Qualifications: Experience in product management and a passion for fundraising.
  • Other info: Be part of a diverse team committed to equality and inclusion.

The predicted salary is between 36000 - 60000 Β£ per year.

The Senior Product Officer will work in the Engagement and Fundraising directorate, responsible for all fundraising from individuals at the NSPCC. The Legacies and Products team sits within this directorate and is responsible for management and innovation across the products portfolio. Reporting to the Fundraising Manager – Products, this role will be responsible for overseeing the development, fulfilment and delivery of the NSPCC's new and existing fundraising products, helping us achieve the highest levels of engagement from both new and existing supporters.

The successful candidate will lead on the delivery of our Regular Giving programme, Online Shop, Weekly Lottery and Raffle, Pay Roll Giving scheme, Sponsor A Call, development of new fundraising products, and may work on other products as required.

What will I be doing as a Senior Product Officer?

  • You will work with the Fundraising Manager to ensure that our products are managed in accordance with best practice, that they meet the wants and needs of our core audiences and compete with commercial offerings in the wider sector.
  • All supporters engaging with our products have the best possible experience and go on to support the NSPCC in other ways.
  • Internal stakeholders have the information they need to effectively deliver our products, and have opportunities to offer their expertise in their development.
  • We are continuously using supporter insight to develop new fundraising products which create additional streams of income for the NSPCC.

Why join the NSPCC?

  • Generous annual leave - 29 days per annum plus bank holidays for full-time employees (pro-rata for part-time). 32 days per annum after five years' continuous service.
  • Employee discounts - Our discounts portal gives you online access to over 3,000 discounts and offers.
  • The Employee Assistance Programme (EAP) - an independent, free, personal support service. It can provide information, support and advice to support your health and wellbeing.
  • Pension - building up a good pension is something we want to help you achieve with our flexible, tax-efficient pension schemes.
  • Life assurance scheme - All employees will be given life assurance of one times their salary, unless they join the NSPCC Group Personal Pension Scheme, where members are given life assurance of five times their salary.

Equality, Diversity and Inclusion (EDI)

Equality, Diversity and Inclusion is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers.

Join us and make a difference.

Ready to apply? This role is still open. For an informal chat about the role, please contact the Hiring Manager, Holly Vickers, holly.vickers@nspcc.org.uk

Senior Product Officer employer: National Society for the Prevention of Cruelty to Children

At NSPCC, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in children's lives. Our supportive work culture fosters employee growth through continuous learning opportunities and a commitment to equality, diversity, and inclusion. With generous benefits such as 29 days of annual leave, a robust pension scheme, and access to an Employee Assistance Programme, we ensure our team feels valued and empowered in their roles.
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Contact Detail:

National Society for the Prevention of Cruelty to Children Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Senior Product Officer

✨Tip Number 1

Network like a pro! Reach out to people in your industry, especially those connected to the NSPCC. A friendly chat can open doors and give you insights that might just set you apart from other candidates.

✨Tip Number 2

Prepare for the interview by knowing your stuff! Research the NSPCC's current fundraising products and think about how you can contribute to their success. Show us you’re passionate about making a difference!

✨Tip Number 3

Practice makes perfect! Get a friend to do a mock interview with you. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine in front of the hiring team.

✨Tip Number 4

Don’t forget to follow up! After your interview, drop a quick thank-you email to the hiring manager. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Senior Product Officer

Fundraising Strategy
Product Management
Stakeholder Engagement
Market Research
Customer Experience
Data-Driven Decision Making
Project Coordination
Innovation in Fundraising
Communication Skills
Team Collaboration
Analytical Skills
Adaptability
Insight Utilisation

Some tips for your application 🫑

Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Product Officer role. Highlight your experience in fundraising and product management, and show us how you can help NSPCC engage supporters effectively.

Showcase Your Passion: We want to see your enthusiasm for making a difference in children's lives. Share any relevant experiences or projects that demonstrate your commitment to social causes and how they align with NSPCC's mission.

Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate well-structured applications that get straight to the point while showcasing your skills and achievements.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.

How to prepare for a job interview at National Society for the Prevention of Cruelty to Children

✨Know Your Products

Before the interview, dive deep into NSPCC's fundraising products. Familiarise yourself with their Regular Giving programme, Online Shop, and other offerings. Being able to discuss these in detail will show your genuine interest and understanding of the role.

✨Showcase Your Experience

Prepare specific examples from your past work that demonstrate your ability to manage and innovate fundraising products. Highlight any successful campaigns you've led or insights you've used to improve engagement, as this aligns perfectly with what they’re looking for.

✨Engagement is Key

Think about how you can enhance supporter experience. Be ready to share ideas on how to engage both new and existing supporters effectively. This shows that you’re not just focused on the products but also on the people behind them.

✨Ask Insightful Questions

Prepare thoughtful questions for the interviewer about the team’s current challenges or future product developments. This demonstrates your proactive mindset and eagerness to contribute to NSPCC’s mission.

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