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- Tasks: Support the team with admin tasks and provide a warm welcome to visitors.
- Company: Join the NSPCC, a leading charity dedicated to safeguarding children.
- Benefits: Flexible hours, valuable experience, and a chance to make a difference.
- Why this job: Be part of a mission-driven organisation that prioritises child welfare.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Opportunity for personal growth in a supportive environment.
The predicted salary is between 11 - 16 £ per hour.
Main duties and responsibilities include working alongside the Senior Administrator to provide efficient and effective administrative support to the Partnerships Service Manager, Team Manager and Practitioners, within NSPCC Procedures and Core Standards. This may include providing administrative support to other teams on a virtual basis. Some travel may also be required.
Providing an efficient and effective reception service, which includes regularly acting as the first point of contact for children and young people visiting the centre, looking after them before appointments, accompanying them to meeting rooms, and supervising them on their return to reception.
Administrative Support:
- Audio/copy type letters, memos, case records, and other documents.
- Utilise the NSPCC Children's Information Database to enter referral details and process information/update database as appropriate.
- Deal with incoming/outgoing mail/emails including opening and distributing mail/emails, responding to basic enquiries, and cross-referencing correspondence received to individual case files.
- Undertake routine administrative tasks such as photocopying, faxing, shredding and filing.
- Organise and minute meetings/events, including co-ordinating dates, booking venues, and organising refreshments.
- Maintain diaries for the team, including making appointments on their behalf.
- Troubleshoot minor computer problems for the team, taking advice from Information Services department as necessary.
Reception / Switchboard:
- Answer calls, take messages or direct calls.
- Pass on answering machine messages.
- Receive clients and visitors to the office, including children and young people, and direct them or inform colleagues of their arrival as appropriate.
- Ensure that appropriate security measures such as signing in and out and wearing visitor passes are followed.
- Ensure that all callers and visitors are dealt with sensitively, courteously and efficiently.
- Ensure that areas where visitors are received are kept tidy at all times.
Any other job-related duties as assigned:
A flexible approach to work is essential. The post holder may be required to adapt the above duties to take account of changes to working practices.
Responsibilities for all Staff within the Services Directorate:
- A commitment to safeguard and promote the welfare of children and young people and adults at risk.
- To comply with all relevant NSPCC safeguarding policies.
- A commitment to applying NSPCC Values and Behaviours to all aspects of work.
- To maintain an awareness of own and others' health and safety and comply with NSPCC's Health and Safety procedures.
- To comply with NSPCC Diversity and Equality policies and practices and work in a manner which facilitates inclusion.
- To maintain and develop competence in the use of IT systems.
- To manage confidential and/or sensitive information in accordance with NSPCC policies and Data Protection and GDPR regulations.
For roles that require a DBS, PVG or ANI, there should be a clear statement for the need to undertake a criminal records check. Please note the successful candidate will be required to undertake an enhanced DBS check prior to starting employment.
Part Time Administrator employer: National Society for the Prevention of Cruelty to Children
Contact Detail:
National Society for the Prevention of Cruelty to Children Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Part Time Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative support. Think about how your skills align with the NSPCC's values and be ready to share examples of your past experiences that showcase your ability to handle sensitive situations.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing the job. We love seeing applications directly from candidates who are genuinely interested in joining our team!
We think you need these skills to ace Part Time Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Part Time Administrator. We want to see how you can support our team effectively, so don’t hold back on showcasing relevant examples!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the role!
Show Your Passion: Let your enthusiasm for the role shine through in your application. We love candidates who are genuinely excited about working with us and supporting children and young people. Share why this position matters to you!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at National Society for the Prevention of Cruelty to Children
✨Know Your NSPCC Procedures
Familiarise yourself with the NSPCC's core standards and procedures. Understanding their values and how they apply to administrative roles will show that you're serious about the position and ready to contribute effectively.
✨Showcase Your Organisational Skills
Be prepared to discuss your experience with managing diaries, organising meetings, and handling multiple tasks. Bring examples of how you've successfully juggled responsibilities in previous roles, as this is crucial for the Part Time Administrator position.
✨Demonstrate Sensitivity and Professionalism
Since you'll be interacting with children and young people, it's important to convey your ability to handle sensitive situations with care. Think of scenarios where you’ve had to be particularly empathetic or professional, and be ready to share those stories.
✨Prepare for IT Questions
Brush up on your IT skills, especially regarding databases and common software used in administrative roles. Be ready to discuss any troubleshooting experiences you've had, as this will highlight your problem-solving abilities and adaptability.
