At a Glance
- Tasks: Create and deliver engaging internal communications to inspire colleagues and volunteers.
- Company: Join the NSPCC, a leading charity dedicated to protecting children.
- Benefits: Generous leave, employee discounts, support services, and flexible pension schemes.
- Other info: Hybrid role with opportunities for personal and professional growth.
- Why this job: Make a real difference by connecting people to our mission and strategy.
- Qualifications: Strong communication skills and teamwork experience in a fast-paced environment.
The predicted salary is between 30000 - 40000 £ per year.
This is a hybrid role, requiring attendance in our Weston House office in London at least one day per week, with additional office attendance as needed. The Internal Communications Officer (Volunteers) role supports our internal communications to thousands of colleagues and volunteers, ensuring people are informed and inspired to support our mission.
Responsibilities
- Planning, creating, delivering and evaluating internal communications that engage and motivate our people;
- Working across the NSPCC to develop and coordinate internal communications that join up to paint the bigger picture and bring our strategy to life;
- Helping to deliver the team internal communications strategy, demonstrating effective planning and relationship building skills, and attention to detail;
- Your work will help us reach more people, engage more supporters, and ultimately protect more children.
Key Activities
- Drafting content for a range of internal channels;
- Developing and distributing a monthly online volunteer newsletter and other volunteer‑focused communications;
- Business partnering with various colleagues to develop and deliver effective internal communications plans and content;
- Analysing feedback and data to drive ongoing improvements;
- Supporting key programmes and projects, and also our Tech and Data internal communications to our people;
- Ensuring our communications are inclusive, accessible and in line with brand guidelines;
- Providing internal communications advice and support to colleagues across the NSPCC.
Skills Required
- Highly developed written and verbal communication skills;
- Effective interpersonal skills;
- A proven track record of working as part of a team in a fast‑paced communications context;
- Demonstrable ability to plan, monitor and deliver to agreed deadlines, often managing conflicting demands;
- Ability to identify and devise creative solutions to achieve desired internal communications outcomes;
- Experience in using Windows‑based software packages, online distribution software, video content production/editing.
Benefits
- Generous annual leave – 29 days per annum plus bank holidays for full‑time employees (pro‑rata for part‑time). 32 days per annum after five years’ continuous service;
- Employee discounts – online access to over 3,000 discounts and offers;
- The Employee Assistance Programme (EAP) – an independent, free, personal support service;
- Pension – flexible, tax‑efficient pension schemes;
- Life assurance scheme – one times salary for all employees, five times salary for NSPCC Group Personal Pension Scheme members.
Internal Communications Officer (Volunteers) in London employer: National Society for the Prevention of Cruelty to Children
As an Internal Communications Officer at NSPCC, you will be part of a dynamic team dedicated to making a difference in the lives of children. Our hybrid work culture promotes flexibility while fostering collaboration in our London office, where you will have access to generous annual leave, employee discounts, and a supportive Employee Assistance Programme. With a strong focus on professional development and a mission-driven environment, NSPCC is committed to empowering its employees and volunteers to engage meaningfully in our vital work.
Contact Details:
National Society for the Prevention of Cruelty to Children Recruitment Team
