Administrator in Leicester

Salary: £24,479 - £25,064

Location: Leicester/Hybrid

Department: Professional Learning Services

Fixed Term: 3 Years

Working hours per week: 35

Closing Date: 14/07/2026

Every childhood is worth fighting for. This is our belief. It drives us. And it's the reason our Children's Services team push themselves to transform the lives of children and families – in person, in service centres nationwide, and through the knowledge they share. Join us as an Administrator and make a contribution that means everything.

Key responsibilities include:

• To manage the input of accurate data into the database with strong attention to detail to ensure information is both correct and updated regularly, to provide and prepare information as and when requested, following NSPCC policies and procedures.
• To ensure that all travel and accommodation is booked in line with the NSPCC travel policy and that it falls within the specified budget.
• To provide a professional point of contact for telephone and e-mail, answering and filtering calls efficiently.
• To carry out administrative tasks, including reprographics, amending materials, PowerPoint presentations, record keeping, and handling correspondence, ensuring a high attention to detail with content and financials.

What do I need to be able to demonstrate to carry out the role of Administrator?

• Highly organised with high levels of accuracy and strong attention to detail, with a proven ability to provide an effective support service. Tasks must be carried out following the agreed standards and procedures within the deadlines set.
• Experience of Microsoft Office packages including Excel, PowerPoint and Outlook. Skills at a suitable level to produce documents.
• Evidence of strong and effective communication skills and competent written skills demonstrating a high professionalism and accuracy.
• Have customer service experience within an administrative environment and having the commitment to provide clear advice and give accurate information whilst seeking ways to improve service standards.

Join us and you'll become part of a team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make a difference that means more, and that impacts millions of young lives.

Do you still have questions about the role? For an informal discussion about the role, please contact Samantha Belson – Samantha.janebelson@nspcc.org.uk

In keeping with our values and our policies, if any individuals who are regrettably at risk of redundancy apply for a role and meet the minimum essential criteria they will be given priority consideration. We hope that you understand our position on this and that this will not discourage from applying. We cannot predict who, internally, will apply for a role, or whether they will meet the minimum essential criteria. Where no at-risk candidates meet the minimum essential criteria, all applications will be considered as normal.