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- Tasks: Lead policy reviews and training on domestic abuse support for the NSPCC Helpline.
- Company: Join NSPCC, a leading charity dedicated to protecting children and preventing abuse across the UK.
- Benefits: Enjoy hybrid working, with one week at home every three weeks, plus provided IT equipment.
- Why this job: Make a real difference in children's lives while working in a supportive and inclusive environment.
- Qualifications: Experience in domestic abuse support or prevention is essential; strong communication skills are a must.
- Other info: This role offers the chance to build partnerships and enhance services for victims and their families.
The predicted salary is between 28800 - 48000 £ per year.
We believe here at the NSPCC that every childhood is worth fighting for – and our Services Directorate is proud to be at the forefront of protecting and supporting children and young people nationwide, providing a range of universal and national services, accessible anywhere in the UK, focused on protecting children and young people and preventing abuse especially at the times when they are most needed.
Already the leading specialist charity in our field, we\’re now reaching out to the public more effectively than ever before. The ability to listen, understand and advise could literally be life-saving skills on the NSPCC Helpline. Showing empathy, sensitivity, and common sense, our dedicated teams provide emotional support and practical guidance to anyone who thinks a child may be at risk – or to those children and young people themselves.
As Domestic Abuse Practice Advisor you will take a lead role in reviewing policies and risk assessment frameworks, and developing and delivering training to staff in all roles across the service. You will use your significant experience in the field of Domestic Abuse support or prevention to assist the Helpline Senior Management team in reviewing and enhancing all aspects of the Helpline\’s response to concerns about children who are at risk from domestic abuse.
You will provide live advice and guidance to staff who are responding to contacts on the Helpline, and in some cases directly manage a small number of high risk or complex contacts. You will also use your relationship-building and networking skills to develop new partnerships and initiatives with other organisations, to enhance the service that we offer to victims and their children.
With a commitment to equality, diversity and inclusion, you will work proactively to remove both real and perceived barriers to service users, both in accessing the Helpline and wider support.
The Helpline operates a hybrid-working model, with a requirement that one in three weeks is worked from home. IT equipment will be provided, but you will need to have an ergonomic workspace at home that will allow you to work confidentially and keep organisational information secure.
For more information please contact- helplinesrecruitment@nspcc.org.uk
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HELPLINE DOMESTIC ABUSE PRACTICE ADVISOR employer: National Society for the Prevention of Cruelty to Children
Contact Detail:
National Society for the Prevention of Cruelty to Children Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HELPLINE DOMESTIC ABUSE PRACTICE ADVISOR
✨Tip Number 1
Familiarise yourself with the NSPCC's mission and values. Understanding their commitment to protecting children and young people will help you align your responses during interviews, showcasing your passion for the cause.
✨Tip Number 2
Network with professionals in the domestic abuse sector. Attend relevant workshops or webinars to connect with others in the field, which can provide insights into the role and potentially lead to valuable recommendations.
✨Tip Number 3
Prepare to discuss real-life scenarios related to domestic abuse. Think of examples where you've demonstrated empathy and problem-solving skills, as these are crucial for the role of a Domestic Abuse Practice Advisor.
✨Tip Number 4
Research current policies and frameworks regarding domestic abuse support. Being knowledgeable about recent developments will not only impress during interviews but also show your commitment to improving the Helpline's response.
We think you need these skills to ace HELPLINE DOMESTIC ABUSE PRACTICE ADVISOR
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Domestic Abuse Practice Advisor position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Showcase Relevant Experience: In your CV and cover letter, emphasise your experience in domestic abuse support or prevention. Provide concrete examples of how you've used your skills to make a difference in similar roles.
Demonstrate Empathy and Sensitivity: Given the nature of the role, it's crucial to convey your ability to listen and provide emotional support. Use your application to illustrate instances where you've shown empathy and sensitivity in challenging situations.
Highlight Training and Development Skills: Since the role involves developing and delivering training, mention any relevant experience you have in training others. Discuss your approach to teaching and how you ensure that information is accessible and engaging for all staff.
How to prepare for a job interview at National Society for the Prevention of Cruelty to Children
✨Show Your Empathy
As a Domestic Abuse Practice Advisor, empathy is crucial. Be prepared to share examples of how you've demonstrated empathy in past roles, especially in sensitive situations. This will show your understanding of the emotional weight of the role.
✨Demonstrate Your Knowledge
Familiarise yourself with current policies and frameworks related to domestic abuse. During the interview, reference specific legislation or best practices that relate to the NSPCC's mission. This will highlight your expertise and commitment to the cause.
✨Highlight Your Training Experience
Since the role involves developing and delivering training, be ready to discuss any previous experience you have in training others. Share specific examples of training programmes you've created or delivered, and the impact they had on staff performance.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making skills in high-pressure situations. Think through potential scenarios you might face in the role and how you would handle them, focusing on your problem-solving and communication skills.
