Executive Assistant

Are you looking for a role where your work truly helps children? If so, the EA position supporting our Communications and Marketing Director, and the Engagement and Fundraising Director could be perfect for you. Communications, marketing, engagement and fundraising are at the core of our impact. Be part of the voice that drives change and join our team today. At the NSPCC, we believe every childhood is worth fighting for. With over 100 years of experience, and the combined strength of our staff, volunteers, supporters, and partners, we’re working to end child abuse and neglect for good.

Our Communications and Marketing Team, and Engagement and Fundraising teams play a vital role in:

• Promoting the NSPCC's work, from the award-winning national campaigns to the programme of fundraising activities around the UK.
• Being the voice of NSPCC's mission and ensuring every message reflects our commitment to protecting children and preventing abuse.
• Making sure all our employees, and all our volunteers are well-informed to support our mission.

Purpose of the Executive Assistant to the Directors of Communications & Marketing and Engagement & Fundraising: This role is key to delivering our communications, marketing and fundraising strategies and supporting the NSPCC's wider goals. The role exists to:

• Provide effective support to Directors and senior management teams, ensuring the directorates work at their best.
• Deliver high-quality customer care to both internal and external stakeholders.
• Develop, manage, and review administrative and information systems to keep processes smooth and reliable.
• Work with colleagues to solve challenges and improve systems and processes.

As Executive Assistant to the Directors of Communications & Marketing and Engagement & Fundraising, your work will ensure these directors can focus on driving campaigns, building relationships and raising vital funds — all while keeping operations running smoothly. In this role you will:

• Be the right hand to the directors – managing diaries, travel, and priorities to maximise their time and impact.
• Keep information flowing – organise meetings, prepare agendas, take minutes, and ensure actions are followed through.
• Drive efficiency – develop and maintain smart admin systems that keep everything on track.
• Represent the directorates professionally – handle enquiries and responses with discretion and excellent customer care.
• Safeguard confidentiality – manage sensitive information with integrity and accuracy.
• Enable collaboration – work closely with colleagues to solve challenges.

What skills do I need to be an Executive Assistant?

• Good interpersonal, customer service and verbal communication skills to deal effectively with internal and external stakeholders.
• Good ability to organise your own work to meet agreed objectives.
• Ability to solve problems and find solutions to challenges in processes and systems.
• Experience of managing meetings, including planning, arranging, facilitating and taking accurate notes.
• Highly trustworthy and able to manage confidential information.

Why join the NSPCC? Our staff will tell you that making a difference to children's lives is a huge reward. But we know it’s important to feel valued in your role. We offer salaries that match top UK charities, plus these benefits:

• Generous annual leave - 29 days per annum plus bank holidays for full-time employees (pro-rata for part-time). 32 days per annum after five years' continuous service.
• Employee discounts - Our discounts portal gives you online access to over 3,000 discounts and offers.
• The Employee Assistance Programme (EAP) - an independent, free, personal support service. It can provide information, support and advice to help with your health and wellbeing.
• Pension - building up a good pension is something we want to help you achieve with our flexible, tax-efficient pension schemes.
• Life assurance scheme - All employees will be given life assurance of one times their salary, unless they join the NSPCC Group Personal Pension Scheme, where members are given life assurance of five times their salary.

Join us and help change millions of young lives for the better.

If this is the role for you, please click the button "apply" to start your journey. You can find more information on all recruitment stages on the Career page.

For any email queries about the role, please contact Devia Gurjar (devia.gurjar@nspcc.org.uk).