At a Glance
- Tasks: Support volunteers and directly assist children in need through Childline.
- Company: Join Childline, a vital service providing support to young people across the UK.
- Benefits: Enjoy flexible working hours, remote options, and a 7% rota allowance on your salary.
- Other info: Welsh speakers are especially encouraged to apply; flexible recruitment process.
- Why this job: Make a positive impact on thousands of young lives while working in a supportive team.
- Qualifications: Strong background in safeguarding and a passion for helping children and young people.
The predicted salary is between 30000 - 42000 £ per year.
At Childline, we give young people a voice when they need someone to listen.
We want to be there for every child or young person who needs our support, any day of the year, any time of day or night. Childline is one service, with three core offers for children and young people
- Childline Universal (available 24/7 and focused on being there for children and young people who contact us on a one-off or irregular basis)
- Childline Connect (available 365 days a year during peak hours and focused on giving those that contact us regularly consistent support)
- Childline Online (our online community for all children and young people to access advice, guidance and support 24/7 when, where and how they want).
We're currently recruiting for a part time (17.5hr) position in our Childline Universal team in Cardiff.
You will use your skills flexibly to support volunteers while they talk to children. You will also have opportunities to directly support children and young people by responding to contacts in your role as a Childline Practitioner (Universal). You will lead on key on-shift safeguarding decisions and use coaching to maintain and develop the quality of the service. You will ensure every child and young person receives a high-quality service and outside of shift provide effective supervision, coaching, feedback, training and support to volunteers.
You will have the chance to personally make a positive difference for thousands of children and young people every year.
We support hundreds of thousands of children all over the UK every year.
As a Childline Practitioner (Universal) you will deliver this vital service alongside a committed and dedicated team who will share your values of supporting children and young people.
You will work a hybrid rota which includes a consistent balance of morning, daytime, and evening shifts across a 6-week pattern, which includes weekend working one in every three weeks (or one in six weeks for part time colleagues).
There is built in time for 3-day weekends and a third of the working days can be done from home. Every Childline Practitioner (Universal) receives a 7% rota allowance on top of their basic salary.
We're looking for talented people who value putting children first:
- To be successful in this role, Do you have the following?
- A strong background working with children and young people within a safeguarding context?
- Do you believe in our cause, our mission, and want to help us be there for all children and young people?
- Do you have a passion for supporting others, especially in situations which can be emotionally challenging?
If you would like any further information about the role, please contact Helplines Recruitment at HelplinesRecruitment@NSPCC.org.uk.
- Our rolling recruitment process ensures that we remain agile and responsive to all applications submitted, allowing us to progress candidates through the recruitment process prior to the vacancy closing date and will close the vacancy once all positions have been filled.
The NSPCC is committed to equality and diversity and wants to attract a range of talented people. The NSPCC fully supports the rights and opportunities of all staff to seek, obtain and hold employment and to enjoy equal employment opportunities without discrimination.
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Childline Practitioner (Universal) in Cardiff employer: National Society for the Prevention of Cruelty to Children
The National Society for the Prevention of Cruelty to Children is an exceptional employer, offering a supportive and inclusive work culture that prioritises meaningful contributions to children's lives. Employees benefit from generous perks, ample opportunities for professional development, and a collaborative environment that fosters strong communication across departments, making it a rewarding place to grow your career.
Contact Details:
National Society for the Prevention of Cruelty to Children Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Childline Practitioner (Universal) in Cardiff
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at National Society for the Prevention of Cruelty to Children.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from National Society for the Prevention of Cruelty to Children!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like National Society for the Prevention of Cruelty to Children, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at National Society for the Prevention of Cruelty to Children or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Childline Practitioner (Universal) in Cardiff
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to National Society for the Prevention of Cruelty to Children:Before hitting send, make sure to tailor your application specifically to National Society for the Prevention of Cruelty to Children! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at National Society for the Prevention of Cruelty to Children
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
