At a Glance
- Tasks: Support children and young people during late hours, providing vital emotional support.
- Company: Childline, a dedicated service for young people's mental health and wellbeing.
- Benefits: Flexible working hours, hybrid model, and a 10.5% rota allowance on top of salary.
- Other info: Join a committed team and enjoy excellent career development opportunities.
- Why this job: Make a real difference in the lives of thousands of children every year.
- Qualifications: Experience with children in safeguarding contexts and a passion for supporting others.
The predicted salary is between 18900 - 23100 £ per year.
At Childline, we give young people a voice when they need someone to listen. We want to be there for every child or young person who needs our support, any day of the year, any time of day or night.
Childline is one service, with three core offers for children and young people:
- Childline Universal (available 24/7 and focused on being there for children and young people who contact us on a one-off or irregular basis)
- Childline Connect (available 365 days a year during peak hours and focused on giving those that contact us regularly consistent support)
- Childline Online (our online community for all children and young people to access advice, guidance and support 24/7 when, where and how they want)
We're currently recruiting for a part-time 28hr role (candidates also have the option to opt for 17.5hrs) in our Childline Universal twilight team in Foyle. As well as supporting our peak service hours, you will be there for children and young people when they often feel most alone, during late and overnight hours. You will use your skills flexibly to support volunteers while they talk to children. You will also have opportunities to directly support children and young people by responding to contacts in your role as a Childline Practitioner (Twilight).
You will lead on key on-shift safeguarding decisions and use coaching to maintain and develop the quality of the service. You will ensure every child and young person receives a high-quality service and outside of shift provide effective supervision, coaching, feedback, training and support to volunteers. You will have the chance to personally make a positive difference for thousands of children and young people every year.
We support hundreds of thousands of children all over the UK every year, many of whom want to talk to us at night while their other supports are not available. As a Childline Practitioner (Twilight) you will deliver this vital service alongside a committed and dedicated team who will share your values of supporting children and young people.
You will work a hybrid rota which includes a consistent balance of daytime, twilight and night shifts across a 6-week pattern which includes weekend working one in every three weeks (or one in six weeks for those on 17.5 hour contracts). There is built-in time for extended weekends and a third of the working days can be done from home. Every Childline Practitioner (Twilight) receives a 10.5% rota allowance on top of their basic salary.
We're looking for talented people who value putting children first:
- To be successful in this role, you will need to be someone who has a strong background working with children and young people within a safeguarding context.
- Believes in our cause, our mission, and wants to help us be there for all children and young people.
- Has a passion for supporting others, especially in situations which can be emotionally challenging.
Please refer to the job description for a full person specification. We ask all candidates to address and evidence that they meet each of the points in the person specification in their supporting statement (within a total word limit of 10,000 characters).
If you would like any further information about the role, please contact Helplines Recruitment at HelplinesRecruitment@NSPCC.org.uk.
Our rolling recruitment process ensures that we remain agile and responsive to all applications submitted, allowing us to progress candidates through the recruitment process prior to the vacancy closing date and will close the vacancy once all positions have been filled.
The NSPCC is committed to equality and diversity and wants to attract a range of talented people. The NSPCC fully supports the rights and opportunities of all staff to seek, obtain and hold employment and to enjoy equal employment opportunities without discrimination.
Childline Practitioner (Twilight) employer: National Society for the Prevention of Cruelty to Children
The National Society for the Prevention of Cruelty to Children is an exceptional employer, offering a supportive and inclusive work culture that prioritises meaningful contributions to children's lives. Employees benefit from generous perks, ample opportunities for professional development, and a collaborative environment that fosters strong communication across departments, making it a rewarding place to grow your career.
Contact Details:
National Society for the Prevention of Cruelty to Children Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Childline Practitioner (Twilight)
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like National Society for the Prevention of Cruelty to Children, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at National Society for the Prevention of Cruelty to Children. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through National Society for the Prevention of Cruelty to Children's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Childline Practitioner (Twilight)
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at National Society for the Prevention of Cruelty to Children. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at National Society for the Prevention of Cruelty to Children.
How to prepare for a job interview at National Society for the Prevention of Cruelty to Children
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with National Society for the Prevention of Cruelty to Children.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Childline Practitioner (Twilight) at National Society for the Prevention of Cruelty to Children.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show National Society for the Prevention of Cruelty to Children that you're ready to hit the ground running in the Childline Practitioner (Twilight) role.
