Hybrid Part-Time Child Protection Helpline Advisor in Birmingham

Hybrid Part-Time Child Protection Helpline Advisor in Birmingham

Birmingham Part-Time 11.7 - 14.3 Β£ / hour (est.) Home office (partial)
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At a Glance

  • Tasks: Be the first point of contact for reporting child protection concerns and provide empathetic support.
  • Company: Join the National Society for the Prevention of Cruelty to Children, a leading charity in child protection.
  • Benefits: Flexible hybrid work, part-time hours, and the chance to make a real difference.
  • Other info: Work in a dynamic team with opportunities for personal growth.
  • Why this job: Help protect children while gaining valuable experience in a supportive environment.
  • Qualifications: Empathy, communication skills, and a passion for child welfare.

The predicted salary is between 11.7 - 14.3 Β£ per hour.

National Society for the Prevention of Cruelty to Children in Birmingham is seeking a part-time Helpline Advisor (17.5 hours per week) to be the first point of contact for adults reporting child protection concerns.

You will provide empathetic reassurance while identifying key points of information.

This role offers a hybrid work arrangement with two weeks in the office and one week at home.

Applicants should be within commuting distance of the Birmingham Helpline office to ensure regular

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Hybrid Part-Time Child Protection Helpline Advisor in Birmingham employer: National Society for the Prevention of Cruelty to Children

NSPCC is an exceptional employer that champions a supportive and inclusive work culture, dedicated to making a meaningful impact on children's lives. With a strong focus on employee development, you will have access to numerous growth opportunities and training programmes, all while working in a dynamic environment that values collaboration and innovation. Located in a vibrant community, NSPCC offers unique advantages such as flexible working arrangements and the chance to be part of a passionate team committed to social change.

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Contact Details:

National Society for the Prevention of Cruelty to Children Recruitment Team

We think you need these skills to ace Hybrid Part-Time Child Protection Helpline Advisor in Birmingham

Empathy
Communication Skills
Active Listening
Information Gathering
Problem-Solving Skills
Attention to Detail
Confidentiality