At a Glance
- Tasks: Coordinate training programmes and support the Sales Team in delivering exceptional client experiences.
- Company: Dynamic organisation focused on professional development and growth.
- Benefits: Competitive salary, supportive team environment, and opportunities for career advancement.
- Other info: Fast-paced role with a chance to make a real impact in the training sector.
- Why this job: Be the key player in shaping training experiences and driving success for clients.
- Qualifications: Strong organisational skills and experience in client support or administration.
The predicted salary is between 27000 - 30000 £ per year.
The Training Coordinator will coordinate the delivery of commercial and government-funded training programmes, providing efficient administration, client support, CRM management, and communication. The Training Coordinator supports the Commercial Sales Team with open programme courses and bespoke group training, contributing to their success and growth.
Key Responsibilities
- Coordinate the delivery of training programmes with the Sales Team, Manager, trainers, and clients.
- Manage the training inbox, respond to enquiries, identify new opportunities, and accurately record activity in Salesforce CRM.
- Act as the main point of contact for clients and Associate Trainers.
- Arrange course bookings, pre-course briefings, training logistics, joining instructions, delegate lists, and post-course evaluations.
- Process bookings, issue confirmations and invoices, and resolve invoice queries with the Finance Team.
- Maintain accurate course materials and training records, working with Marketing to keep course catalogues and website information up to date.
- Research prospective clients, identify sales opportunities, and support business development activities.
- Collect and analyse delegate feedback, identify sales leads, and update the CRM system.
- Produce weekly and monthly reports on bookings.
Training Coordinator employer: National Skills Agency
The National Skills Agency in Hessle is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With generous benefits such as 42 days of annual leave, a robust pension scheme, and private healthcare, we are committed to fostering a rewarding environment for our Mechanical Instructors. Join us to make a meaningful impact on the next generation of engineers while enjoying a fulfilling career in a vibrant community.
