Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client accounts in the EPA apprenticeship sector and ensure top-notch service delivery.
- Company: Join a dynamic team focused on empowering apprentices and employers.
- Benefits: Fully remote role with flexible hours, competitive pay, and growth opportunities.
- Why this job: Make a real difference in the apprenticeship landscape while working from home.
- Qualifications: Strong communication skills and experience in client relationship management.
- Other info: Enjoy a supportive environment with a focus on professional development.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a proactive and relationship-driven Account Manager to support our clients' client base within the End-Point Assessment (EPA) apprenticeship sector. This is a fully home-based role, requiring strong self-management, excellent communication skills, and the ability to build relationships remotely.
You will manage employer and training provider accounts, ensuring high-quality service delivery while driving client satisfaction, retention, and growth.
Key Responsibilities- Client Relationship Management
- Act as the primary point of contact for assigned employers and training providers
- Build and maintain strong, long-term relationships through virtual engagement (video, phone, email)
- Conduct regular remote account reviews and performance meetings
- Provide expert guidance on EPA processes and best practice
- Liaise with internal EPA operations teams to ensure timely, compliant delivery
- Track apprentice progress through the EPA pipeline and keep clients informed
- Manage and resolve client queries or escalations efficiently
- Maintain up-to-date knowledge of apprenticeship standards and EPA requirements
- Ensure all activity aligns with regulatory expectations
- Support clients in understanding compliance and funding considerations
Remote EPA Account Manager in Sheffield employer: National Skills Agency
Contact Detail:
National Skills Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote EPA Account Manager in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in the EPA sector on LinkedIn or other platforms. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for virtual interviews by practising your communication skills. Use video calls to simulate the real deal, and make sure you’re comfortable discussing your experience with client relationship management.
✨Tip Number 3
Showcase your knowledge of apprenticeship standards during conversations. Being well-versed in compliance and funding considerations will impress potential employers and demonstrate your commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Remote EPA Account Manager in Sheffield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in client relationship management and any relevant knowledge of the EPA sector. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since this role is all about building relationships remotely, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and maybe even share examples of how you've successfully engaged with clients in the past.
Highlight Your Self-Management Abilities: Being home-based means you'll need to manage your time effectively. In your application, mention any experiences that showcase your ability to work independently and stay organised. We love proactive candidates who can take initiative!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at National Skills Agency
✨Know Your EPA Inside Out
Make sure you brush up on your knowledge of End-Point Assessment processes and apprenticeship standards. Being able to discuss these confidently will show that you're not just interested in the role, but that you understand the sector deeply.
✨Show Off Your Communication Skills
Since this role is all about building relationships remotely, practice articulating your thoughts clearly. Use examples from your past experiences where you've successfully managed client relationships through virtual means, like video calls or emails.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as an Account Manager. Prepare answers that demonstrate your problem-solving skills and how you would handle client queries or escalations effectively. This will help you stand out as a proactive candidate.
✨Demonstrate Self-Management
As this is a fully home-based role, be ready to discuss how you manage your time and tasks independently. Share specific strategies or tools you use to stay organised and ensure high-quality service delivery, which is crucial for client satisfaction.