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- Tasks: Lead quality assurance and compliance for security services, ensuring top-notch standards.
- Company: Join a forward-thinking organisation dedicated to security excellence.
- Benefits: Competitive salary, flexible work, and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous improvement and team development.
- Why this job: Make a real difference in security quality while developing your career.
- Qualifications: Experience in quality management and a passion for regulatory compliance.
The predicted salary is between 36000 - 60000 £ per year.
Our client requires a Senior Quality & Regulation Manager to ensure full regulatory compliance, particularly with SIA requirements. The role ensures all approved Security and Protective Services Centres meet our client’s standards, supports new centres through approval, and drives continuous improvement through quality assurance, oversight, and training.
KEY RESPONSIBILITIES
- Manage and support the Security and Protective Services team and Centre network.
- Lead centre and qualification approval processes.
- Conduct and report on complex malpractice/maladministration investigations and implement preventative actions.
- Provide regulatory information to senior leaders for investigations and complaints.
- Oversee Centre visit scheduling and observe EQAs to ensure consistent practice.
- Drive team development, efficiency, and high performance.
- Represent our client at regulatory meetings.
- Provide regular reports on internal and external QA matters to ensure regulatory compliance.
- Oversee External Quality Assurers (Security), including recruitment, training, and standardisation.
- Lead training and support programmes for approved and prospective centres.
- Identify and develop resources for security programmes.
- Maintain a tutor database in line with SIA requirements.
- Oversee SIA-related returns, action plans, and reporting.
- Monitor Centre risk levels and recommend mitigation actions.
- Update QA and compliance policies and procedures.
- Ensure compliance with SIA endorsement contract requirements.
- Coordinate review of Go-React recordings to support quality monitoring.
- Contribute to organisational self-assessment and improvement planning.
- Develop and implement an annual audit process for approved centres.
- Review and update internal and external QA processes.
- Attend external regulator meetings across the UK.
- Carry out additional duties as required, supporting flexible and effective operations.
OTHER DUTIES
- Ensure full compliance with health and safety legislation.
- Safeguard and correctly use all equipment provided by our client.
- Maintain up-to-date knowledge of legislation, procedures, and sector developments.
- Participate in appraisals and undertake relevant professional development.
- Uphold equality, diversity, and professional conduct standards.
- Represent our client appropriately in all official activities.
- Champion and promote our client’s charitable mission.
Quality Manager - Security employer: National Skills Agency
Contact Detail:
National Skills Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Manager - Security
✨Tip Number 1
Network like a pro! Reach out to people in the security and quality management sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching common questions related to quality management and SIA compliance. Practice your answers with a friend or in front of a mirror. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your achievements in quality assurance and regulatory compliance. This can be a game-changer during interviews, giving you a tangible way to demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s get you that Quality Manager role!
We think you need these skills to ace Quality Manager - Security
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Manager role. Highlight your experience with regulatory compliance and quality assurance, especially in security settings. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality management in the security sector. Share specific examples of how you've driven improvements in past roles – we love a good story!
Showcase Your Leadership Skills: As a Quality Manager, you'll be leading teams and driving performance. Make sure to highlight any leadership experiences you have, whether it's managing a team or spearheading projects. We’re looking for someone who can inspire and motivate others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at National Skills Agency
✨Know Your Regulations
Familiarise yourself with the SIA requirements and any relevant regulations before the interview. This will not only show your commitment to compliance but also demonstrate your understanding of the role's key responsibilities.
✨Showcase Your Leadership Skills
Prepare examples of how you've managed teams or led projects in the past. Highlight your experience in driving continuous improvement and team development, as these are crucial for the Quality Manager position.
✨Be Ready for Scenario Questions
Expect questions about handling complex investigations or implementing preventative actions. Think of specific situations where you successfully navigated challenges and be ready to discuss the outcomes.
✨Demonstrate Your Commitment to Quality Assurance
Discuss your approach to quality assurance and how you've contributed to maintaining high standards in previous roles. Be prepared to talk about any audits or compliance processes you've been involved in.