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- Tasks: Lead quality assurance visits and support training providers in the rail industry.
- Company: Join a dynamic team focused on enhancing training standards in the rail sector.
- Benefits: Enjoy travel opportunities, professional development, and a supportive work culture.
- Why this job: Make a real impact on training quality while working with passionate professionals.
- Qualifications: Must have 5+ years in rail training management and relevant auditing qualifications.
- Other info: Full UK driving licence required; remote work options may be available.
The predicted salary is between 36000 - 60000 £ per year.
Mainly London and Southeast UK (Travel across the south of England each week)
The Quality Assurance Manager role is responsible for working as part of the Quality Assurance team to measure the quality of Assured Providers' training and assessment provisions against Rail Training Assurance Scheme (RTAS) requirements & related standards.
You should already be an experienced Rail QA Manager or Training Manager with a successful record and have lots of energy and enthusiasm for the role with a track record in delighting clients.
Key responsibilities:
- Planning and undertaking External Quality Assurance on-site visits to measure Assured Providers application of RTAS Rules, standards and client’s requirements to plan.
- Undertaking practical training site approval [TIC, MC/CC & OLEC] & new provider Advisory Visits.
- Undertake customer account manager activities for Assured Providers that sit within the geographical area aligned to you including support to Financial Controller and processing QA Helpdesk queries.
- Support Assured Providers continuous improvement in their application of, and understanding of, relevant rules & standards.
- Participation in Provider Forums and Workshops delivery.
- Preparation and submission of visit, Provider and performance reports using Microsoft Office suite.
- Contribute to the overall QA Service provided by the organisation.
- Compliance with Company policies and procedures.
- Developing, updating and implementing internal procedures in collaboration with colleagues.
- Use of relevant quality tools and databases.
- Contribute to the development and implementation of industry best practices.
- Continuously develop own technical knowledge.
- Undertake ad hoc reports and administrative duties for the wider team as required.
Essential Attributes:
- Current Internal/External Auditing Qualifications.
- At least five years’ experience within the Rail Industry in a Training Management and/or Auditor/QA role.
- Experience in dealing with Internal/External assurance bodies such as ISO/BSI/Achilles/RISQS.
- Familiarity with Training & Assessment competence standards.
- Full UK Driving licence.
Quality Assurance Manager employer: National Skills Agency
Contact Detail:
National Skills Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Manager
✨Tip Number 1
Network with professionals in the rail industry, especially those who have experience in Quality Assurance roles. Attend industry events or forums where you can meet potential colleagues and learn more about the expectations for the role.
✨Tip Number 2
Familiarise yourself with the Rail Training Assurance Scheme (RTAS) requirements and related standards. Understanding these will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that showcase your ability to improve quality assurance processes and delight clients. Highlighting measurable outcomes can set you apart from other candidates.
✨Tip Number 4
Stay updated on the latest trends and best practices in quality assurance within the rail industry. This knowledge will not only enhance your expertise but also show your enthusiasm for continuous improvement during the interview.
We think you need these skills to ace Quality Assurance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the Rail Industry, particularly in Training Management or QA roles. Emphasise any relevant qualifications and your track record in client satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that align with the responsibilities listed in the job description, such as your familiarity with RTAS requirements.
Highlight Relevant Qualifications: Clearly list your Internal/External Auditing Qualifications and any other certifications that are pertinent to the role. This will demonstrate your suitability and commitment to quality assurance.
Showcase Continuous Improvement Efforts: In your application, mention any initiatives you've led or participated in that contributed to continuous improvement in quality assurance processes. This aligns well with the company's focus on developing best practices.
How to prepare for a job interview at National Skills Agency
✨Showcase Your Experience
Be prepared to discuss your previous roles in the Rail Industry, particularly focusing on your experience as a QA Manager or Training Manager. Highlight specific examples where you've successfully measured quality against standards and delighted clients.
✨Understand RTAS Requirements
Familiarise yourself with the Rail Training Assurance Scheme (RTAS) requirements and related standards. Being able to articulate how you have applied these in past roles will demonstrate your expertise and readiness for the position.
✨Demonstrate Continuous Improvement Mindset
Prepare to discuss how you've contributed to continuous improvement in previous roles. Share examples of how you've supported Assured Providers in understanding and applying relevant rules and standards effectively.
✨Be Ready for Practical Scenarios
Expect to be asked about practical training site approvals and how you would handle on-site visits. Think through potential challenges you might face during these visits and how you would address them to ensure compliance and quality assurance.
