Data, AI & Innovation Manager

Data, AI & Innovation Manager

Full-Time No home office possible
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National Skills Agency

Job Description

This is a home based role)\\nData, AI & Innovation Manager\\nPurpose of the Role\\nOur client is seeking a Data, AI & Innovation Manager to lead the transformation into a connected, data-driven, and AI-enabled organisation. This role is responsible for architecting and delivering a modern digital infrastructure that enhances performance, scales operations, and embeds intelligent decision-making across the organisation.\\nBeyond transformation, the role will ensure lasting capability by establishing a scalable digital foundation, upskilling teams, and embedding agile data governance. The focus is on building a culture of continuous innovation—moving beyond one-off solutions to adaptable, future-proof systems that leverage emerging technologies and support rapid responses to market needs.\\nKey Outcomes\\n * \\n A fully integrated data ecosystem connecting all major business platforms (e.g.

CRM, finance, and learner/ERP systems).\\n * \\n Real-time, accurate dashboards that support decision-making across departments.\\n * \\n AI tools embedded into daily operations (e.g. predictive analytics, automation, chatbots).\\n * \\n Elimination of manual trackers through intelligent, self-updating data systems.\\n * \\n A culture of innovation and digital literacy embedded across the organisation.\\nKey Responsibilities\\n * \\n Lead and maintain the design and implementation of a connected data architecture using secure APIs, automated workflows, and standardised data structures.\\n * \\n Define and implement a strategy to eliminate data silos and reduce reliance on spreadsheets and offline trackers.\\n * \\n Continuously identify and address gaps in data flow, reducing manual processes and improving integration between systems.\\n * \\n Oversee the long-term systems integration strategy, ensuring that new tools and processes align with a centralised, future-proof data infrastructure.\\n * \\n Identify opportunities to embed AI into operational workflows (e.g. automated risk alerts, engagement tracking, intelligent resource allocation).\\n * \\n Pilot and scale AI-powered tools such as language models, chatbots, predictive dashboards, and automation, working with system partners where required.\\n * \\n Stay ahead of emerging technologies and assess relevance to strategic goals.\\n * \\n Act as the organisational lead for digital innovation and transformation, fostering a tech-first mindset and supporting digital skills development.\\n * \\n Champion user-friendly, data-informed tools that empower teams and reduce manual workload.\\n * \\n Promote digital confidence and capability across departments through training, coaching, and best-practice guidance.\\n * \\n Establish robust data governance, including access permissions, version control, and compliance safeguards.\\n * \\n Ensure all reporting meets relevant regulatory, audit, and compliance standards.\\n * \\n Provide the senior leadership team with strategic insights to inform forecasting, risk management, and performance reviews.\\n * \\n Line-manage a small IT/digital team with a broad remit across hardware, software, and innovation.\\n * \\n Commission and oversee third-party partners when required.\\nSkills & Experience Required\\nEssential:\\n * \\n Proven experience designing and implementing data integration and automation projects.\\n * \\n Strong understanding of systems architecture, APIs, and cloud-based platforms.\\n * \\n Minimum 2 years’ experience working with Power BI, Excel, and/or automation tools such as Power Automate in a fast-paced environment.\\n * \\n Strong proficiency in Python, SQL, DAX, and Power Query (M language).\\n * \\n Experience leading technical or cross-functional teams in a change or transformation context.\\n * \\n Excellent communication skills with the ability to translate technical concepts for non-technical audiences.\\nDesirable:\\n * \\n Experience implementing AI tools within education, apprenticeships, or similar sectors.\\n * \\n Familiarity with industry-specific compliance and reporting standards.\\n * \\n Awareness of data protection, security, and audit requirements.\\n * \\n Exposure to business systems such as CRM, ERP, or apprenticeship management platforms

National Skills Agency

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National Skills Agency Recruiting Team

Data, AI & Innovation Manager
National Skills Agency
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